About SBB
SBB is a Swiss state-owned railway carrier based in Bern. The company was founded in 1902. It currently carries an average of 0.84 million passengers and hundreds of thousands of tons of goods per day. In 2020, SBB could pride itself in its punctuality rate of 93.4%. Passengers arrived at their destination on time or with a maximum delay of 3 minutes. In addition to transport, the SBB Group also handles the state of Switzerland's rail network.
SBB's specialty is two-deck trains. SBB also thinks green. By switching to renewable energy sources, it is trying to move closer to climate neutrality. Their goal is to eliminate all emissions from their trains by 2030.
Tickets with SBB
Tickets can be purchased directly on the company's website or online via the SBB Mobile app. You can also use our cheap ticket finder.
You can download the ticket straight to your phone or tablet. SBB will get you across Switzerland (to Zurich, Bern, Canton Aargau, and more) and also offers routes across Europe.
Cheapest Tickets
The best deals go to Half-Fare Travelcard holders. With this card, you can pay up to half price for a ticket in Switzerland. The annual fee for this card is 185 Swiss francs (about GBP 145 / USD 200 / EUR 170). It is therefore more worthwhile for residents who commute regularly. For shorter visits to the country, it is more convenient to get a Saver Day Pass. It is valid directly for the day. The sooner you buy this pass before your trip, the more advantageous price will you get.
Contact SBB
Directly on the company's website, you can read the most frequently asked questions and answers. They are arranged systematically into categories and the guide intuitively leads you to the issue. For example, you can find the procedure in case you have lost your luggage or information on compensation for delays.
For direct contact, you can use the customer service line 0848 44 66 88. It is available 24/7, but you will be charged 0.08 Swiss francs (GBP 0.06 / USD 0.1 / EUR 0,07) per minute. If you need to contact the transport police, call 0800 117 117 - this line is free. You can send your questions using the online form on the website.
