Kontakt

If you have any questions about your flight, booking changes, cancellations or other queries, please contact the airline in English at this telephone number + 994 (12) 598-88-80 or via email at callcenter@azal.az. For more information on how to contact the company, please visit <a rel="noopener" href="https://www.azal.az/en/about/contact" target="_blank">here</a>.
You can also contact the company via <a rel="noopener" href="https://www.facebook.com/AzerbaijanAirlines/" target="_blank">Facebook</a>, where it has a private messaging option.

Contact Azerbaijan Airlines

Aerolinka

O aerolince

Azerbaijan Airlines is an Azerbaijanian airline that was founded in 1992. The company is headquartered in Baku. They specialize in flights within Europe, Asia and the USA.
The Azerbaijan Airlines fleet consists of the following aircraft types: Boeing (B757-200, B767-300, B787-8 Dreamliner) and Airbus (A319, A320, A340-500).

About Azerbaijan Airlines

Letenky

You can buy tickets through the carrier's website or through our <a rel="noopener" href="/cheap-tickets" target="_blank">cheapest ticket finder</a>.
The airline serves a significant number of destinations across Europe, the US and Asia. Within Europe, the airline operates flights from Baku to Prague, Berlin, Riga, Frankfurt, London and many more.
<h3>Cheapest flights</h3>
It pays to buy your tickets well in advance. The best time to buy tickets is 1-4 months before your scheduled departure.

Airline tickets with Azerbaijan Airlines

Odbavení (Check-in)

<h3>Online check-in</h3>
You can check in for free conveniently from home via <a rel="noopener" href="https://www.azal.az/en/check-in" target="_blank">this link</a>. Online check-in can be done 24 hours - 1 hour before your scheduled departure. Once you have filled in the necessary details, you will receive a boarding pass, which you must print.
<h3>Check-in at the airport</h3>
Check-in at the airport is free of charge. Check-in counters usually open 2 hours before your scheduled departure. They close 60 minutes before departure.

Check-in at Azerbaijan Airlines

Zavazadla

<h3>Carry-on baggage</h3>
The price of a basic Economy Class ticket includes 1 piece of hand luggage, the sum of all three sides of which must not exceed 118 cm (55 x 40 x 23 cm) = 46.5 in (21.7 x 15.7 x 9 in), with a maximum weight of 10 kg (22 lb). You may also take one small personal item (small handbag, laptop) that can fit under the seat in front of you.
<h3>Checked luggage</h3>
Each ticket, even the ones in Economy Class, includes 1 piece of checked baggage weighing up to 23 kg (50.7 lb), except the Baku-New York-Baku and Baku-Kuwait-Baku flights, where two such bags are allowed. Business Class and Comfort Club passengers may always have two pieces of checked baggage up to 32 kg (70.5 lb) per piece. For more information on baggage limits, please <a rel="noopener" href="https://www.azal.az/en/information/baggage" target="_blank">see here</a>.

Luggage with Azerbaijan Airlines

Služby během letu

On all international flights, light refreshments, including basic drinks, are included in the ticket price. On flights on the basic fare up to 150 minutes, hot meals are not included and passengers are served coffee, tea and water. For special requests, vegetarian, vegan, gluten-free or other meals can be ordered free of charge. Orders must be made at least 24 hours before departure. More information can be found <a rel="noopener" href="https://www.azal.az/en/service/catering" target="_blank">here</a>.
On long-haul flights, on-board entertainment is available. You can pass the time by watching movies, TV shows or listening to music.