Kontakt

Please use the following email: 95539@csair.com or phone number: +86-4008695539-2-4-2. 
You can contact their office in Germany at +49 69 695970340 to speak to them in German or English.

Contact China Southern Airlines

 Letecká společnost China Southern Airlines 

O aerolince

China Southern Airlines is one of China's three largest airlines along with China Eastern Airlines and Air China. It is also the sixth largest airline worldwide. It is headquartered in the southern Chinese major city of Kanton and has smaller bases in other Chinese cities.
It flies to more than 200 destinations worldwide and offers excellent connectivity throughout Asia.
It has a fleet of over 600 aircraft, including Airbus A380, A330, A320, Boeing 787, B777 and B737, which it uses to cover domestic and international flights.

About China Southern Airlines

Letenky

You can buy tickets directly on the airline's website or use our <a rel="noopener noreferrer" href="/levne-letenky" target="_blank">cheapest airline ticket search engine</a>.
China Southern Airlines offer cheap tickets from Europe to Asia or Australia. They offer the best connections on regional flights throughout China.
<h3>Cheapest flights</h3>
To book flights at the best possible price, we recommend booking approximately 1.5 months - 3 months before your scheduled departure date.

Airline Tickets with China Southern Airlines

Odbavení (Check-in)

<h3>Online check-in</h3>
On flights from Europe, online check-in generally starts at 2 pm the day before departure and is available up to 60 minutes before departure. You can check in using <a rel="noopener noreferrer" href="http://www.csair.com/us/en/online_checkin/" target="_blank">this link</a>. You must print your boarding pass or have it printed at the airport counter. For more information about online check-in (depending on your destination), please visit <a rel="noopener noreferrer" href="http://www.csair.com/en/tourguide/Check-in_Procedures/online/online_demostic_cities/" target="_blank">this link</a>.
<h3>Airport check-in</h3>
At the counter, check-in is free and usually begins 3 hours before scheduled departure. You can also use the self-service check-in kiosks at the airport. Time limits for check-in at the counter vary depending on your destination. You can find the closing time of the airport counter at <a rel="noopener noreferrer" href="https://global.csair.com/KE/GB/info/check-in-guide/airport" target="_blank">this link</a>.

Check-in at China Southern Airlines

Zavazadla

<h3>Carry-on baggage</h3>
On each flight you are entitled to one free carry-on bag (total size maximum of 115 cm / 45.3 in - all sides combined). Along with this bag, a small personal item, such as a small handbag or an umbrella, will be tolerated. If you are flying First Class, you are entitled to two free cabin bags.
<h3>Checked luggage</h3>
On international flights, you are entitled to two free checked bags, each of which must weigh no more than 23 kg / 50.7 lb. However, if you are flying on routes other than from Europe, we recommend that you check the baggage information directly on the <a rel="noopener noreferrer" href="https://www.csair.com/en/orders/order/kpxlgd/" target="_blank">airline</a><a style="background-color: rgba(0, 0, 0, 0.04);" rel="noopener noreferrer" href="https://www.csair.com/en/orders/order/kpxlgd/" target="_blank">'</a><a rel="noopener noreferrer" href="https://www.csair.com/en/orders/order/kpxlgd/" target="_blank">s website</a>.

Luggage with China Southern Airlines

Cestovní třídy

At China Southern Airlines, you have a total of four different travel classes to choose from.
Economy Class - In Economy Class, you can enjoy the on-board entertainment system free of charge. You will also receive complimentary in-flight refreshments.
Economy Premium Class - This class offers more legroom and reclining seats. Of course, there is an in-flight entertainment system and in-flight refreshments included.
Business Class - In Business Class, you can use the in-flight entertainment system as well as office software applications (Word, Excel,...). Business Class also offers a wide and varied selection of refreshments.
First Class - Each First Class passenger can enjoy their own small private "suite" measuring 2 m x 1.5 m (80 x 60 inches). The seats can easily be converted into a bed. A variety of in-flight refreshments is also available.

Travel Classes on China Southern Airlines

Věrnostní program

With China Southern Airlines, you can sign up for their Sky Pearl Club loyalty program. You earn miles for flights you take, and if you earn enough miles and reach one of the levels, you'll earn all sorts of benefits. These can come in the form of free checked baggage, a choice of upgraded seats at no extra charge, or free access to airport lounges.
For more information about this frequent flyer program, visit the airline's <a rel="noopener noreferrer" href="https://www.csair.com/nz/en/tourguide/faq/club/jrnhmzjlb.shtml" target="_blank">website</a>.

Frequent Flyer Program

Tipy jak ušetřit

The carrier often offers various promotions on its tickets. Overall, they offer better value airfares across Asia than other carriers. You can also often purchase discounted tickets to Australia or New Zealand. Buy your tickets at least 1.5 to 3 months in advance of departure.

Tips on how to save with China Southern Airlines

Jídlo na palubě

On all longer flights you will receive refreshments or a hot meal for free. If you have a dietary restriction, you can choose a different meal, such as vegetarian or gluten-free (for a fee) in advance on the carrier's website.

Food On Board China Southern Airlines

Služby během letu

On long-haul flights, you can use the screens built into the seat in front of you to watch movies or TV shows. Don't worry, everything is in English. For a fee, you can also use the Wi-Fi connection, but only by requesting it online via the carrier's website.

In-flight services on China Southern Airlines

Změna letenky

To change your ticket, you must contact the carrier at +86-4008695539-2-4-2 or email them at 95539@csair.com. They are available 24/7 and will communicate with you in English.

Change of Ticket with China Southern Airlines

Storno letenky

To cancel a ticket, you must contact the carrier at the number +86-4008695539-2-4-2 or email 95539@csair.com. They are available 24/7 and will communicate with you in English.

Ticket Cancellation with China Southern Airlines

Hotel s dopravou zdarma

China Southern Airlines offer all of its passengers a free hotel with breakfast and transport for long layovers. The connection must be a minimum of 8 hours and maximum of 48 hours long and there must be no earlier flight to your next destination. 
You can book your own hotel at <a rel="noopener noreferrer" href="https://www.csair.com/en/tourguide/faq/online/jiudianyuding.shtml" target="_blank">this address</a>. And as an added bonus, transferring passengers will receive a free tourist brochure about the city and a 24-hour metro pass.
For more information on transit accommodation visit this <a rel="noopener noreferrer" href="https://www.csair.com/en/tourguide/transit_flow/flightsTwo_hub/free_accommodations/" target="_blank">link</a>.