Kontakt

If you have any questions about your flight, changes to your booking, cancellations or other queries, please contact the airline on this number: 60 1 390 6962. Another way to contact the airline is via WhatsApp at 323-3220006. If you prefer to communicate via email, you can write to cliente@satena.com. For more information on how to contact the company, please visit <a rel="noopener" href="https://www.satena.com/comercial/informacion-de-carga/#contacto" target="_blank">this link</a>.
You can also contact the company via <a rel="noopener" href="https://www.facebook.com/aerolineasatena/" target="_blank">Facebook</a>, where it has a private messaging option.

Contact SATENA

Aerolinka

O aerolince

SATENA is Colombia's national airline, founded in 1962. The company is headquartered in Bogotá. SATENA specializes mainly in domestic flights within Colombia.
SATENA's fleet consists of the following aircraft types: ATR 42-600, ATR 42-500 and EMBRAER ERJ 145.

About SATENA

Letenky

You can buy tickets directly through the airline's website or via our <a rel="noopener" href="/cheap-tickets" target="_blank">cheap ticket finder</a>.
The airline serves more than 30 destinations within Colombia - it connects major Colombian airports such as Bogota, Medellín, Cali with smaller Colombian cities such as Arauca, Bucaramanga, La Chorrera, Tumaco and others. For a complete list of destinations, visit <a rel="noopener" href="https://www.satena.com/comercial/rutas-destinos/" target="_blank">this link</a>. SATENA also provides charter flights to Mexico, Jamaica and Cuba.
<h3>Cheapest flights</h3>
It pays to buy tickets well in advance, at least 1 to 3 months.

Airline tickets with SATENA

Odbavení (Check-in)

<h3>Online check-in</h3>
You can check in for free conveniently from home via <a rel="noopener" href="https://www.satena.com/comercial/condiciones-checkin/" target="_blank">this link</a>, 24 - 6 hours before departure.
<h3>Airport check-in</h3>
You can also check in at the airport for free. Check-in counters usually open 2 hours before your scheduled departure.

Check-in with SATENA

Zavazadla

<h3>Carry-on baggage</h3>
The price of the ticket includes only one small bag with maximum dimensions 43 x 34 x 20 cm (16.9 x 13.4 x 7.9 in) with weight up to 5 kg (11 lb) and one small personal item with dimensions up to 15 x 20 x 10 cm (5.9 x 7.9 x 3.9 in).
<h3>Checked luggage</h3>
One checked bag weighing up to 15 kg (33 lb) can be carried free of charge.

Luggage with SATENA

Služby během letu

During the flight you can enjoy refreshments in the form of soft drinks.