Služby během letu

You will receive free food and beverages during your flight with Aeromexico. Choice and quantity depend on flight length and destination (<a rel="noopener noreferrer" href="https://aeromexico.com/en-us/flying-with-us/on-board-experience/food-and-drink-service" target="_blank">details here</a>). On selected flights, you can connect to WiFi. There is also an entertainment system available on the built-in screens in front of you, or you can connect to the entertainment system with your own smart device.

In-flight Services on Aeromexico

 Letecká společnost Aeromexico 

O aerolince

Aeromexico is the national airline of Mexico and one of the founding members of SkyTeam. The company was founded in 1934 under the name Aeronaves de Mexico.
The company's main base is located at Beníte Juárez International Airport (Ciudad de Mexico), with additional bases located at airports in Guadalajara, Tijuana and Monterey.
The company's fleet includes Boeing 787-9 Dreamliner, 787-8 Dreamliner, 737 MAX, 737-800, and Embraer 190 aircraft.

About Aeromexico

Letenky

You can purchase tickets directly on the Aeromexico website or by using our <a rel="noopener noreferrer" href="/levne-letenky" target="_blank">cheapest flights finder</a>.
AeroMexico flies primarily within Mexico, Canada, the US, and the Caribbean but also offers European destinations such as Amsterdam, Barcelona, London, Madrid, Paris, Copenhagen, Dresden, and Frankfurt. 
<h3>Cheap Flights</h3>
If you want to save money, buy your tickets approximately 2-3 months before departure. For domestic flights, we recommend buying at least one month in advance.

Aeromexico Plane Tickets

Odbavení (Check-in)

<h3>Online check-in</h3>
You can check in from the comfort of your home using online check-in directly on <a rel="noopener noreferrer" href="https://aeromexico.com/en-us/check-in" target="_blank">the company's website</a>. For international flights, online check-in is available 24 hours prior to departure. For domestic flights within Mexico, you can check in from 48 hours before departure. You can also check in using the mobile app. Print the boarding pass or save it to your smartphone.
<h3>Airport check-in</h3>
You can use check-in kiosks at the airport. Check-in at these kiosks is available 48 hours - 24 hours for international flights, for flights within Mexico you can check in from 2 hours before departure. For more information, please visit <a rel="noopener noreferrer" href="https://aeromexico.com/en-us/check-in-options" target="_blank">this link</a>.

Check-in with Aeromexico

Zavazadla

<h3>Hand luggage</h3>
All passengers are allowed to bring on board one carry-on bag with maximum dimensions of 21.6 x 15.7 x 9.8 inches (55 x 40 x 25 cm) and one personal item (small backpack, handbag, bag for laptop/camera), which must fit under the seat. The total weight of the carry-on bags must not exceed 17.6 pounds (8 kg).
<h3>Checked baggage</h3>
Checked baggage is not included in the Basic and Classic fares. If your tariff includes a piece of checked baggage, your baggage must meet the following limits: weight up to 55 pounds (25 kg) on flights within Mexico, weight up to 50.7 pounds (23 kg) on international flights. The overall dimensions of checked baggage must not exceed 62.2 inches (158 cm). For more details, please visit this <a rel="noopener noreferrer" href="https://aeromexico.com/en-us/travel-information/baggage/baggage-allowance" target="_blank">link</a>.
Sports equipment or musical instruments can be transported with Aeromexico for a fee. For more information, see <a rel="noopener noreferrer" href="https://aeromexico.com/en-us/travel-information/baggage/special-baggage?_gl=1*qk35o8*_up*MQ..*_ga*MTk0MzA3OTA5NS4xNjI0NDY0Njkw*_ga_NNL2DXK7CP*MTYyNDQ2NDY4OS4xLjAuMTYyNDQ2NDY4OS4w" target="_blank">here</a>.

Baggage policy on Aeromexico

Kontakt

If you need to contact the airline, you can use the <a rel="noopener noreferrer" href="https://chat.aeromexico.com/aeromexicoch/clientesweb/aeromexico/offline.aspx?DEPARTMENT=1002&amp;LANGUAGE=ES" target="_blank">online chat</a> or Facebook's <a rel="noopener noreferrer" href="https://www.messenger.com/login.php?next=https%3A%2F%2Fwww.messenger.com%2Ft%2F384781124953884%2F%3Fmessaging_source%3Dsource%253Apages%253Amessage_shortlink" target="_blank">Chatbot</a>. The airline can also be contacted via phone number: 0800 916 754 or by filling in the <a rel="noopener noreferrer" href="https://vuela.aeromexico.com/forms/contacto/index.html?language=en-us&amp;_ga=2.231758363.507229991.1624446533-726018393.1623655504" target="_blank">contact form</a>.