Kontakt

If you have any questions regarding your reservation, please contact the airline at +66 (2) 270 6699.
You can contact the airline via email at reservation@bangkokair.com
Bangkok Airways can also be contacted via <a rel="noopener noreferrer" href="https://www.facebook.com/FlyBangkokAir" target="_blank">Facebook</a>. And last but not least you can also use the online contact <a rel="noopener noreferrer" href="https://www.bangkokairlines.org/contact-us" target="_blank">form</a>.

Contact Bangkok Airways

 Letecká společnost Bangkok Airways 

O aerolince

Bangkok Airways is a Thai airline, founded in 1968 and headquartered in Bangkok. It is a very well-rated airline. Originally the airline offered only charter flights, but gradually started to expand its fleet and now the airline operates domestic and international scheduled flights.
Bangkok Airways currently uses Airbus 320, Airbus 319 and ATR 72-600 aircraft.

About Bangkok Airways

Letenky

You can book your flights via the carrier's website, or use our <a rel="noopener noreferrer" href="/levne-letenky" target="_blank">cheapest flights finder</a>.
Bangkok Airways mainly operates domestic flights within Thailand. The airline also operates international flights, especially within Asia (Mumbai, Dhaka, Kuala Lumpur,...). A full list of destinations can be<a rel="noopener noreferrer" href="https://www.bangkokairlines.org/route-map" target="_blank"> found here. </a>
<h3>Cheap Flights</h3>
Prices are relatively stable, but we recommend booking your flight at least one month in advance.

Bangkok Airways Plane Tickets 

Odbavení (Check-in)

<h3>Online check-in</h3>
You can check in free of charge from the comfort of your home via <a rel="noopener noreferrer" href="https://www.bangkokair.com/self-check-in" target="_blank">this</a> <a rel="noopener noreferrer" href="https://www.bangkokair.com/self-check-in" target="_blank">link</a>. Online check-in can be done 24 hours - 1 hour before scheduled departure. After filling in the necessary information, you will receive a boarding pass that you can print or save on your mobile phone. We recommend downloading the Bangkok Airways smartphone app.
<h3>Airport check-in</h3>
Check-in at the airport counter is also available free of charge. Counters usually open 2 hours before scheduled departure. They close approximately 50 minutes before departure. Another option is to check in via airport kiosks.

Check-in with Bangkok Airways

Zavazadla

<h3>Hand luggage</h3>
All passengers can travel with 1 carry-on bag, which must not exceed even one of the specified limits - the maximum dimensions are 22 x 14.17 x 9 inches (56 x 36 x 23 cm) and maximum weight up to 11 pounds (5 kg). On ATR72 aircraft the maximum dimensions cannot exceed 19.7 x 14.17 x 9 inches (50 x 36 x 23 cm).
<h3>Checked baggage</h3>
Bangkok Airways allows all Economy Class passengers to bring one checked bag weighing up to 44 pounds (20 kg) free of charge. For Premium Economy passengers, the maximum weight allowance is 66 pounds (30 kg) and for Business Class even 88 pounds (40 kg).

Baggage Policy on Bangkok Airways

Služby během letu

Small snacks like coffee are served free of charge on all flights. A hot meal is served on all long-haul flights. A wider selection of food and beverages is available for a fee. Bangkok Airways also offers special meals (vegetarian, vegan, gluten-free, etc.) which must be ordered at least 24 hours before departure. More information can be found <a rel="noopener noreferrer" href="https://www.bangkokair.com/special-meal" target="_blank">here</a>.
Bangkok Airways provides onboard sales where you can buy Duty-Free products - perfumes, cosmetics, tobacco, and other products.

In-flight Services on Bangkok Airways

Změna letenky

Bangkok Airways does not allow any name changes. Changes to another date or destination are possible for a fee.
Domestic flights, if requesting a change:
<ul>
<li>No later than one day before scheduled departure: €45 / £36 / $50 + any additional charges for the difference in price.</li>
<li>On the day of the scheduled flight: €72 / £58 / $80 + any additional charges for the difference in price.</li>
</ul>
International flights, if requesting a change:
<ul>
<li>No later than one day before scheduled departure: €72 / £58 / $80 + any additional charges for the difference in price.</li>
<li>On the day of the scheduled flight: €90 / £77 / $100 + any additional charges for the difference in price.</li>
</ul>
To request a change of your flight, please use this <a rel="noopener noreferrer" href="https://www.bangkokairlines.org/contact/booking-change" target="_blank">form</a>.
<h3>Refunds</h3>
Flight cancellation fees vary by class of travel, destination, and cancellation date. For domestic flights, the fee is €36-67 / £29-55 /  $40-75, for international flights, and the fee ranges from €45-135 / £37-109 / $50-150. For more information on fees, please <a rel="noopener noreferrer" href="https://www.bangkokairlines.org/search_content?keyword=Fare%20Types" target="_blank">see here</a>.
A refund form can be <a rel="noopener noreferrer" href="https://www.bangkokairlines.org/contact/refund-request" target="_blank">at this link</a>.