Kontakt

To contact Ethiopian Airlines visit their website <a rel="noopener noreferrer" href="https://www.ethiopianairlines.com/aa/contacts" target="_blank">here</a> to receive specific contact information for your country or use their customer service email address: ethiopian.customercare@apg-ga.com. 
Ethiopian Airlines can also be found on <a rel="noopener noreferrer" href="https://www.facebook.com/EthiopianAirlines/#xd_co_f=Y2Y3ZDNjMzUtYjg2Ny00ZTc2LTgzMGUtYzNlZjU3MmM1YzBm~ " target="_blank">Facebook</a> and <a rel="noopener noreferrer" href="https://www.instagram.com/fly.ethiopian/" target="_blank">Instagram</a>.

Contact Ethiopian Airlines

 Letecká společnost Ethiopian Airlines 

O aerolince

Ethiopian Airlines are Ethiopia's national airlines, based at Bole International Airport in Ethiopia's capital, Addis Ababa. The first Ethiopian Airlines aircraft took off in 1946. The company currently operates 116 international and 23 domestic routes. Ethiopian Airlines flies all over the world, but most of its flights are within the African continent.
The airline has been named Africa's best airline three times by Skytrax and awarded 4 stars, and rightly so, flights with Ethiopian Airlines are comfortable, safe and operated by friendly staff.
Ethiopian Airlines utilizes 130 aircraft, including Boeing B787-8, Boeing B737-800 and Airbus A350-900XWB.

About Ethiopian Airlines

Letenky

You can purchase tickets online you can use <a rel="noopener noreferrer" href="/levne-letenky " target="_blank">our search engine for the cheapest tickets</a>.
Ethiopian Airlines fly from and to a number of European cities (Frankfurt, Vienna, London, Paris, Rome, Brussels or Stockholm), North American cities (Washington D.C, Newark or Toronto) and many cities across Asia (Bangkok, Beijing, New Delhi, Guangzhou or Mumbai). You can fly directly to Addis Ababa, Ethiopia from cities like Frankfurt and Vienna. With a change of planes, you can then get all over Africa, the Middle East and Asia.
<h3>Cheapest flights</h3>
For the cheapest tickets, keep an eye on special offers. Buy your tickets at least 2 months in advance. Tickets are the cheapest in Semi Flex Economy fare.

Airline Tickets with Ethiopian Airlines

Odbavení (Check-in)

<h3>Online check-in</h3>
Online check-in is free and available 72 to 2 hours prior to departure on the <a rel="noopener noreferrer" href="https://www.ethiopianairlines.com/aa/book/booking/web-check-in" target="_blank">Ethiopian Airlines website.</a> Online check-in is not always possible; airport check-in is required for departures from Mali (BKO), Kenya (MBA) and Chad (NDJ). When you check in, you choose your seat and save time waiting at the airport. You must print two copies of your ticket or save it on your phone.
You can also use the <a rel="noopener noreferrer" href="https://www.ethiopianairlines.com/aa/ethiopian-app" target="_blank">Ethiopian Airlines mobile app</a>.
<h3>Airport check-in</h3>
Airport check-in is available free of charge. Check in at least 2 hours before your scheduled departure.
Exceptions:
<ul>
<li>At Addis Ababa Airport, check-in begins 3 hours before departure</li>
<li>For flights to/from the US, you should arrive 4 hours before departure</li>
</ul>
At some airports, you can use the self check-in kiosk.

Check-in at Ethiopian Airlines

Zavazadla

<h3>Carry-on baggage</h3>
If you are flying in Economy Class, you can take on board a carry-on bag up to 7 kg (15.4 lb) and measuring 55 x 40 x 23 cm (21.7 x 15.7 x 9 inches) and one personal item up to 5 kg (11 lb), such as a laptop, camera, handbag or book. If you are flying in Business Class, you are also entitled to a second bag up to 7 kg.
<h3>Checked baggage</h3>
The number and weight of checked baggage varies depending on your destination and travel class. For flights to/from Europe in Economy Class, you are entitled to 2 checked bags, each with a maximum weight of 23 kg (50.7 lb). In Business Class, you can have a total of 3 checked bags. For each additional checked bag up to 23 kg, you will pay extra EUR 184 / USD 200 / GBP 158. You can also pay even more for a heavier suitcase (max. 32 kg / 70.5 pounds).
<h3>Sports equipment</h3>
You will pay EUR 74-184 / USD 80-200 / GBP 63-158 for transport of sports equipment, for example a bicycle will cost EUR 92 / USD 100 / GBP 79.

Luggage with Ethiopian Airlines

Cestovní třídy

<h3>Economy Class</h3>
The cheapest way to travel with Ethiopian Airlines still offers enough comfort for long flights. You'll get free snacks and hot and cold drinks on every flight. A screen with a selection of movies, music and games built into the seat in front of you will keep you entertained. In Economy Class, you can pay extra fot a seat with more legroom at the front of the plane or near the emergency exits.
Economy Class is divided into 2 fares:
<ul>
<li>Semi Flex Economy - the cheapest option</li>
<li>Eco Flex - Economy Class with free changes</li>
</ul>
<h3>Business Class (Cloud 9)</h3>
In addition to extra baggage and more comfortable and spacious seats, Cloud 9 also offers you more privacy, 24-hour service and access to the airport's VIP lounge.
Business Class offers the following fares:
<ul>
<li>Cloud 9 Restricted</li>
<li>Cloud 9 Deluxe - Business Class with free changes</li>
</ul>

Travel Classes on Ethiopian Airlines

Věrnostní program

Ethiopian Airlines is a member of the Star Alliance, which offers a frequent flyer programme based on earning and redeeming air miles.
Ethiopian Airlines also offers its own frequent flyer programme ShebaMiles. After registering for the program for free, you earn miles every time you purchase a ticket or shop with one of Ethihopian Airlines' many partners. You can use the miles you earn to upgrade from Economy to Business Class for free, not only on Ethiopian Airlines, but on all Star Alliance airlines, or to get an extra bag or in-flight internet connection.

Ethiopian Airlines Frequent Flyer Programme

Tipy jak ušetřit

For the cheapest airline tickets, keep an eye on special offers. We'll make sure to keep you informed about discount plane tickets.

Tips to save with Ethiopian Airlines

Cestování s dětmi

<h3>Traveling with children under 2</h3>
Children under 2 years of age can travel on a parent's lap and pay only a fraction of the ticket price. On a flight from Frankfurt to Addis Ababa, for example, it's EUR 23 / USD 25 / GBP 18. If you have more than one child per adult, the other child must have his or her own seat and ticket.
You can take baby food, water, a car seat and extra hand luggage up to 10 kg (22 lb) on board. A foldable stroller will be accepted for free as checked baggage.
<h3>Traveling with children over 2 years old</h3>
Children between 2 and 11 years old pay 75% of the full ticket price. When traveling with children, you must have their valid passport in addition to a birth certificate. A child under the age of 18 traveling to South Africa must show the consent of both parents upon entry into the country.

Travelling with Children on Ethiopian Airlines

Jídlo na palubě

Ethiopian Airlines offer food on all its flights, from a light snack to a hearty hot meal. Complimentary drinks are also offered, including beer or fine wine. Children get a special children's menu. Tastes of world cuisines await you during the flight - you can enjoy Chinese, Turkish, Indian, as well as Italian and other European dishes. On selected flights, you will taste the traditional Ethiopian dish - Injera.
If you fly in Business Class, you will receive a welcome drink and a multi-course menu.

Food On Board Ethiopian Airlines

Služby během letu

During the flight you can buy duty-free goods from the Sheba boutique magazine - alcohol, cosmetics, perfumes, clothing, jewelry and many accessories.

In-flight Services at Ethiopian Airlines

Změna letenky

Need to change the time, date or even the place of departure or arrival? Change fees vary depending on the type of ticket:
<ul>
<li>Economy Semi Flex - minimum EUR 46 / USD 50 / GBP 39 fee and the difference in ticket price</li>
<li>Eco Flex - you can change your ticket for free and without restrictions</li>
<li>Cloud 9 Restricted - minimum EUR 92 / USD 100 / GBP 79 fee and the difference in ticket price</li>
<li>Cloud 9 Deluxe - you can change your ticket for free and without restrictions</li>
</ul>

Change of Ticket with Ethiopian Airlines

Storno letenky

You can either cancel your ticket online at <a rel="noopener noreferrer" href="https://www.ethiopianairlines.com/aa/book/booking/manage " target="_blank">this link</a> or by phone at +251 116 656 666 no later than 24 hours before departure. If you have purchased a return ticket, you cannot cancel more than one flight.
For Economy Semi Flex tickets, the cancellation fee is a minimum of EUR 46 / USD 50 / GBP 39, and you will receive the remaining amount in the form of a voucher for your next Ethiopian Airlines flight.

Flight Cancellation with Ethiopian Airlines

Hotel při přestupu zdarma

If you have an 8-24 hour layover in Addis Ababa, Ethiopian Airlines will provide you with a free hotel including meals, transportation to and from a hotel and help with transit visas. Just apply for your hotel voucher at the Ethiopian Airlines desk upon arrival.
You just need to meet the following conditions:
<ul>
<li>the connecting flights must be international and with Ethiopian Airlines</li>
<li>there must be no earlier possible flight to your destination</li>
</ul>