Kontakt

As mentioned above, you can find the specific contact information for your country on <a rel="noopener noreferrer" href="https://www.iberia.com/es/contact/" target="_blank">the airline's website</a> or you can contact them <a rel="noopener noreferrer" href="https://contacto.iberia.com/?aWRpb21hPUVT" target="_blank">via online message</a> on their website.
You can also contact Iberia via their <a rel="noopener noreferrer" href="http://www.facebook.com/IberiaEN" target="_blank">Facebook</a>.
If you need help, you can use the help desk on the <a rel="noopener noreferrer" href="https://www.iberia.com/cz/customer-service/" target="_blank">Iberia's website</a>.

Contact Iberia Airlines

Iberia 

O aerolince

Iberia Airlines is one of the largest Spanish and European airlines. The first flight was from Madrid to Barcelona in late 1927 and in 2009 the company merged with British Airways. Together they have been a part of the IAG group since 2011.
The Iberia Airlines group consists of Iberia, the low-cost subsidiary Iberia Express and the local Iberia Regional Air Nostrum. They mainly focus on Europe and Latin America. Later, flights to Asia were also introduced. Iberia's headquarters are in Madrid. They also operate the cargo company Iberia Cargo.
The total fleet of the group is made up of 153 aircraft, in case of Iberia these are Airbus A350, Airbus A340, Airbus A330, Airbus A321, Airbus A320, Airbus A320 neo and Airbus A319. Iberia Express - Airbus A321 and A321neo/ceo, Airbus A320. Air Nostrum - CRJ-200/900/1000, ATR72-600.

About Iberia Airlines

Letenky

The best way to purchase tickets is via <a rel="noopener noreferrer" href="https://www.iberia.com/cz/flight-search-engine/" target="_blank">the airline's website</a> or via the <a rel="noopener noreferrer" href="https://www.iberia.com/fi/en/iberia-app/" target="_blank">smartphone app</a>. Alternatively, you can use our <a rel="noopener noreferrer" href="https:/levnocestovani.cz/levne-letenky " target="_blank">cheapest flight ticket finder</a>, which compares prices from more than 500 airlines.
The airline offers flights to more than 100 destinations worldwide, focusing primarily on Europe and the Americas, as well as Asia and Oceania, the Middle East and Africa. From their Madrid hub, Iberia flies to almost 120 destinations in 45 countries across Europe, Africa, the Middle East, North America and Latin America. 
<ul>
<li>Madrid: Washington DC, Toronto, Sao Paulo, Berlin, London...</li>
<li>Barcelona: New York, Havana, Bogota, Vienna, Pisa...</li>
</ul>
<h3>Cheapest Flights</h3>
Purchase your tickets well in advance, about 3 months in advance is best. Iberia Airlines tends to be a more expensive airline.

Plane tickets at Iberia Airlines

Odbavení (Check-in)

<h3>Online check-in</h3>
Online check-in is available 24 hours to 1 hour prior to departure (90 minutes in Lagos, San Jose and 180 minutes in Caracas). You can check in via the <a rel="noopener noreferrer" href="https://www.iberia.com/cz/online-checkin/?language=en&amp;market=en#!/ibcose" target="_blank">website</a> or the mobile <a rel="noopener noreferrer" href="https://www.iberia.com/fi/en/iberia-app/" target="_blank">app</a>. Tickets can be printed, or for selected airports, just stored electronically.
<h3>Airport Check-in</h3>
Iberia offers its passengers the option of checking in at the airport free of charge. The check-in counter opens 2 hours before departure and the last passenger must be checked in 45 minutes before scheduled departure. For selected long-haul flights, this is 3 hours in advance.
Major Spanish airports have self-service check-in kiosks.

Check-in at Iberia Airlines

Zavazadla

<h3>Carry-on baggage</h3>
It is possible to carry free baggage with measurements up to 56 x 40 x 25 cm (22 x 15 x 9,8 in)  and personal accessories (handbag, laptop, camera...) measuring up to 40 x 30 x 15 cm (15,7 x 11,8 x 6 in). The weight must not exceed 10 kg / 22 lb (14 kg / 30,8 lb for Business Class).
<h3>Luggage</h3>
Luggage is allowed a weight limit of 23 kg (50,7 lb) and dimensions up to 158 cm (62 in) when all sides are added together (length, width, height). When checking in online, up to 9 bags can be added. Checked baggage is not included in the cheapest Basic fare. On other tariffs it is already included in the price. Overweight baggage is from EUR 60 / USD 66 / GBP 51 per piece (maximum 32 kg / 70,5 lb is allowed).
<h3>Sports equipment, animals</h3>
On short and medium flights it is possible to carry sports equipment for EUR 45 / USD 50 / GBP 38 per flight. Transport of animals costs from EUR 35 / USD 39 / GBP 30, depending on the flight.

Luggage with Iberia Airlines

Cestovní třídy

<h3>Iberia Airlines offers the following travel classes:</h3>
<h3>Economy</h3>
(Economy and Premium Economy)
In this class you get all basic services, onboard entertainment on screens, internet access, the in-flight magazine and digital printed materials.
<h3>Business</h3>
(Class and Plus)
In addition to everything mentioned above, these classes offer more travel space, priority boarding, VIP lounges, and more varied refreshments.
In these classes, Iberia offers <a rel="noopener noreferrer" href="https://www.iberia.com/cz/a-new-concept-in-flying/" target="_blank">different fares</a> for your convenience (Basic, Optimal, Comfort, Business Promotional, Business Flexible). Some include luggage, choice of seats, priority boarding, cash back, VIP lounge, more legroom, a reclining bed... (depending on the flight).

Travel Classes on Iberia Airlines

Věrnostní program

Travellers who use Iberia services have the opportunity to sign up for the Iberia Plus discount system, where they can earn Avios points for their purchases, which they can then use on other trips and services.
Points are earned according to the length of the flight and the fare purchased (per mile from 0.25-2.50 Avios). Points can also be combined with airline partners (e.g. Level, Vueling, British Airways, American Airlines...).
Use points for other flights and services including accommodation or car rental.
Details of the program can be found on the airline's website <a rel="noopener noreferrer" href="https://www.iberia.com/cz/iberiaplus/what-it-is/" target="_blank">here</a>.

Iberia Airlines Frequent Flyer Programme

Cestování s dětmi

<h3>Travel with children under 2 years</h3>
Children under 2 years do not have their own seat. Families with children under 2 are entitled to priority boarding. For children up to 8 months and 11kg / 24 lb, a cot is available on some flights for a fee and must be booked (this cannot be booked online).
It is also possible to bring an authorised car seat and a folding pushchair for free. It is often possible to take the stroller to boarding, and in some cases the airline will allow it to be carried on board, or place it in the hold and hand it over again when deplaning. You can take on board a bag with food, drink and items needed for the flight with your child.
<h3>Traveling with children 2 - 11 years old</h3>
Children aged 2 years and older may receive a discount depending on the specific flight and fare. This may not apply to special offers.

Travelling with children on Iberia Airlines

Jídlo na palubě

In Business Class, refreshments are included depending on the flight time.
In Economy Class for flights over 4.5 hours, the ticket includes breakfast, lunch or dinner depending on the flight time. For short flights, only water is free.
For a detailed menu, visit their <a rel="noopener noreferrer" href="https://www.iberia.com/cz/on-board/on-board-menu/" target="_blank">website</a>.
On selected flights, you can order special meals up to 24 hours before departure. Special offers include children's meals (up to 2 years, 2 to 12 years), vegetarian, diet, religious-cultural, diabetic, gluten-free. Choose from <a rel="noopener noreferrer" href="https://www.iberia.com/cz/on-board/on-board-menu/" target="_blank">here</a>.

Food on board Iberia Airlines

Služby během letu

On long-haul flights, Iberia offers entertainment on screens in the form of movies, video games, music or online print in more than 60 languages. The screens are built into the seats and there are even headphones. A blanket and pillow also contribute to a comfortable flight. outlets can also be utilised.
In-flight Wi-Fi connectivity is also available. The service can be purchased with a credit card and is activated once the required flight altitude is reached.

In-flight services on Iberia Airlines

Změna letenky

Until three hours prior to departure it is possible to change the date and flight. The change fee is based on the fare of the ticket in question, the amount of the fee can be checked via <a rel="noopener noreferrer" href="https://www.iberia.com/web/bookManage.do" target="_blank">reservation management</a>, where you can also make the requested change.
Name changes are not allowed.
If the flight does not allow online changes, please contact the <a rel="noopener noreferrer" href="https://www.iberia.com/cz/faqs/customer-sevices/#anclaES_otras_consultas" target="_blank">airline.</a>

Changing tickets with Iberia Airlines

Storno letenky

Cancellation depends on the fare. Most fares do not allow refunds, but if they do, a fee is required.
For flights purchased at <a rel="noopener noreferrer" href="https://www.iberia.com/cz/" target="_blank">Iberia.com</a>, check the refund policy in <a rel="noopener noreferrer" href="https://www.iberia.com/web/bookManage.do" target="_blank">booking management</a> or find the specific contact information for your country in <a rel="noopener noreferrer" href="https://www.iberia.com/es/contact/" target="_blank">the contact section of their website</a>.