Kontakt

You can contact Pobeda Airlines via the web form <a rel="noopener noreferrer" href="https://feedback.pobeda.aero/" target="_blank">here</a> or <a rel="noopener noreferrer" href="https://feedback.pobeda.aero/answers/reversal" target="_blank">here</a> (cancellation solution).
The telephone contact for callers from Russia is +7 (499) 215-23-00, if you're from elsewhere you can call +7 (809) 505-47-77. The call center is available 7 days a week, 24 hours a day.
Pobeda Airlines address for sending a complaint: Kievskoe shosse, 22 km, domovladenie 4, Moscow, Russia, 108811.

Contact Pobeda

Pobeda 

O aerolince

Pobeda (translated as "Victory") is a low-cost Russian airline. It is one of the youngest in Russia and belongs to the Aeroflot group. It has been operating since late 2014 and it's based in Moscow at Vnukovo Airport. By the end of 2015, the airline had carried three million passengers. At the beginning of 2018, the company introduced direct flights to the Czech Republic (to Karlovy Vary Airport). In the first five years of operation, the company has already carried 25,000,000 clients.
Currently, it is possible to visit up to 100 destinations with Pobeda. These are both domestic and international flights. The airline's aircraft are blue and white and the fleet consists of 41 Boeing 737-800 NG aircraft.

About Pobeda

Letenky

You can purchase the tickets directly from <a rel="noopener noreferrer" href="https://www.pobeda.aero/en/" target="_blank">the company's website</a>. Alternatively, you can use our <a rel="noopener noreferrer" href="/levne-letenky " target="_blank">cheapest airfare finder</a>, which compares prices from up to 500 airlines.
With Pobeda you can visit up to 100 destinations. These are both domestic and international flights.
The international connections include:
<ul>
<li>Bratislava - Milan, Cologne, Bonn</li>
<li>Moscow - Bratislava, Alanya, Antalya, Larnaca, Paphos, Berlin, Dubai, Istanbul, Milan, Pisa, Rimini, Rome</li>
</ul>
<h3>Cheapest Flights</h3>
The cheapest fares are priced around 499 rubles (about 6 EUR). International tickets should be bought in advance and the best time for buying domestic flights is about 10 days in advance. 
On average, you can buy an international one-way ticket from EUR 66 (GBP 56 / USD 72).

Pobeda Airline Tickets

Odbavení (Check-in)

<h3>Online check-in </h3>
The company offers <a rel="noopener noreferrer" href="https://www.pobeda.aero/en/check-in/login/" target="_blank">online check-in</a> on its website. Online check-in can be done no earlier than 24 hours before departure and no later than 4 hours in advance. Print your boarding pass and take it with you to the airport. Some airports do not require a paper form, an electronic ticket on your mobile device will suffice.
<h3>Airport check-in</h3>
You can check-in for free at the airport from 2 hours to 40 minutes before departure (for flights to Carlsbad, Leipzig, Istanbul, Eindhoven, Berlin, Milan, Cagliari, Genoa, Dubai and Eilat the check in ends 60 minutes before departure time).
Boarding ends 25 minutes before take off.

Check-in with Pobeda

Zavazadla

Pobeda airline offers one hand luggage for free.
<h3>Carry-on luggage</h3>
<ul>
<li>free of charge and up to size 36 x 30 x 27 cm (14 x 12 x 11 in)</li>
</ul>
<h3>Free luggage</h3>
The sum of the length, width and height of the baggage must not exceed 203 cm (80 in), one piece up to 32 kg (70,5 lb).
<ul>
<li>up to 10 kg (22 lb) costs from 899 RUB (Russian rubles) = 10 EUR / 11 USD / 8,5 GBP</li>
<li>up to 20 kg (44 lb) costs from 1999 RUB = 23 EUR / 25 USD / 20 GBP</li>
<li>up to 32 kg (70,5 lb) costs from 2399 RUB = 27 EUR / 30 USD / 23 GBP</li>
<li>overweight up to 3 kg (6,6 lb) costs from 500 RUB/kg = 6 EUR/kg / 6,5 USD/kg / 5 GBP/kg</li>
<li>oversized luggage costs from 5000 RUB = 57 EUR / 63 USD / 48,5 GBP</li>
</ul>
<h3>Other luggage, sports equipment</h3>
<ul>
<li>bicycle (up to 20 kg / 44 lb) from 1499 RUB = 17 EUR / 19 USD / 14 GBP</li>
<li>fishing equipment (up to 20 kg) from 1499 RUB = 17 EUR</li>
<li>skis, snowboard (up to 20 kg) from 1499 RUB = 17 EUR</li>
<li>pets can be transported from 1999 RUB = 23 EUR / 25 USD / 20 GBP</li>
<li>strollers, cots, crutches and wheelchairs are transported free of charge</li>
</ul>
It is more cost-effective to buy services on the website, they tend to be more expensive at the airport.

Luggage with Pobeda

Cestovní třídy

Pobeda has one travel class. It offers passengers a choice of three fares, which include: 
<h3>Basic fare</h3>
Basic fare includes only one free hand luggage up to 36 x 30 x 27 cm (14 x 12 x 11 in).
<h3>Favourable fare</h3>
This fare includes free hand baggage up to 36 x 30 x 27 cm (14 x 12 x 11 in), checked baggage up to 20 kg (44 lb), free seat selection (no later than 4 hours before departure).
<h3>Maximum fare</h3>
Includes free hand baggage up to 36 x 30 x 27 cm ((14 x 12 x 11 in), checked baggage up to 20 kg (44 lb), free seat selection (on the website no later than 4 hours before departure), change of flight date/time, ticket refund, cancellation up to 48 hours before departure (fee 999 RUB = 12 EUR / 13 USD / 10 GBP).

Pobeda Travel Classes

Věrnostní program

The Pobeda airline does not offer a loyalty program.

Pobeda Loyalty Programme

Jídlo na palubě

Pobeda does not offer food and hot drinks on board the aircraft. You are not allowed to consume your own alcoholic beverages. For safety reasons, hot drinks are also prohibited on board. Drinking water is provided by the airline, other offerings are chargeable. The on-board magazine is in Russian.

Food On Board Pobeda

Služby během letu

The Pobeda airline does not offer any free services, everything is charged. You can pay extra for seats with more legroom, which are located near the emergency exits. This is available in your account reservation management.
The seats on Pobeda aircraft are not reclining. If you wish to purchase an extra seat on the aircraft, you must contact the call centre. You can also pay extra for priority boarding.

Pobeda In-flight Services

Změna letenky

It is possible to change date, time or route no later than 48 hours before departure on the website or via the call centre for an additional fee from RUB 5000 (EUR 57 / 63 USD / 48,5 GBP).
No later than 4 hours before departure, it is possible to change passenger names on the website or via the call centre for an additional fee from RUB 5000 (EUR 57).
During booking you have the option to pay extra for a service that allows one free change of date, time of departure or refund up to 48 hours before departure. The price starts from RUB 999 (EUR 12 / 13 USD / 10 GBP).

Change of Ticket with Pobeda

Storno letenky

Pobeda tickets are non-refundable, and refunds can only be requested in the rare cases listed on <a rel="noopener noreferrer" href="https://www.pobeda.aero/en/information/booking/returns_ticket/" target="_blank">airline's website</a>.
Rightful compensation should be addressed immediately at the airport, or via call centre, email vozvrat@pobeda.aero or by letter addressed to Kievskoe shosse, 22 km, domovladenie 4, Moscow, Russia, 108811. You must provide all documents required by the airline for processing.