Kontakt

If you have any questions regarding your flight, please contact the airline at +84 1900 1886. For more information about the contact options, please click <a rel="noopener noreferrer" href="https://www.vietjetair.com/en/pages/call-center-1606905970445" target="_blank">here</a>.
You can also contact the airline via email at support@flyvietair.com or via <a rel="noopener noreferrer" href="https://www.facebook.com/Vietjetglobal/?brand_redir=124486194319938" target="_blank">Facebook</a>.

Contact VietJet Air

Aerolinka

O aerolince

VietJet Air is a Vietnamese low-cost airline based in Hanoi. The airline was founded in 2011.
VietJet Air operates both domestic and international flights within many Asian countries. This airline is known for its high quality and it has been awarded many national and international awards.
It is a fast-growing airline. The fleet consists of Airbus aircraft (A320, A321).

About VietJet Air

Letenky

You can book the flights through <a rel="noopener noreferrer" href="https://www.vietjetair.com/en/pages/where-to-buy-ticket-1599455747611/our-booking-offices-1607076952849" target="_blank">the airline's website</a>, or use our <a rel="noopener noreferrer" href="/levne-letenky" target="_blank">cheapest flights finder</a>.
The airline operates international and domestic flights within Thailand, Singapore, South Korea, Taiwan, Malaysia, China, Japan, or Hong Kong.
<h3>Cheap Flights</h3>
To get the best prices, you should book your flights at least 3 months in advance. It's also worth keeping an eye on the best deals posted on the airline's website under the <a rel="noopener noreferrer" href="https://www.vietjetair.com/en/news/hot-deals-1609736160482" target="_blank">Hot Deals</a> tab.

VietJet Air Plane Tickets 

Odbavení (Check-in)

<h3>Online check-in</h3>
Online check-in is available for domestic flights only. You can check in free of charge from the comfort of your home via <a rel="noopener noreferrer" href="https://webcheckin.vietjetair.com/?lang=en" target="_blank">this</a> <a rel="noopener noreferrer" href="https://webcheckin.vietjetair.com/?lang=en" target="_blank">link</a>. Online check-in can be done 24 hours - 1 hour before scheduled departure. After filling in the necessary information, you will receive a boarding pass that you can print or save on your mobile phone. We recommend downloading the VietJet app, which makes online check-in even easier.
<h3>Airport check-in</h3>
Check-in at the airport is available free of charge. Counters usually open 2 hours before scheduled departure and close approximately 50-40 minutes before departure.

Check-in at VietJet Air

Zavazadla

<h3>Hand luggage</h3>
All passengers can travel with 1 carry-on bag, which must not exceed any of the specified limits - the maximum dimensions are 22 x 14.1 x 9 cm (56 x 36 x 23 cm). You can also bring one small personal item (small handbag, laptop) that must fit under the seat in front of you. The total weight of these two pieces of luggage must not exceed 15.4 pounds (7 kg).
<h3>Checked baggage</h3>
Checked baggage is not included in the price of the Basic Eco and Promo fares. Checked baggage weighing up to 70.5 pounds (32 kg) can be transported for an additional fee - from 155,000 VND (= GBP 5 / USD 7 / EUR 6). More information on prices of checked baggage can be found <a rel="noopener noreferrer" href="https://www.vietjetair.com/en/pages/buy-baggage-meals-choose-seats-and-more-1607076229763/prebook-luggage-1606894443564" target="_blank">here</a>.

Baggage Policy on VietJet Air

Služby během letu

Refreshments are available for a fee on all flights. You can choose from a wide variety of hot and cold food and drinks. You can <a rel="noopener noreferrer" href="https://www.vietjetair.com/en/pages/buy-baggage-meals-choose-seats-and-more-1607076229763/prebook-meals---jet-cafe-1607076351674" target="_blank">order</a> your food before departure.
The company offers duty-free shopping, which allows you to buy a variety of duty-free products - perfumes, cosmetics, tobacco and other interesting items.