Kontakt

You can contact the airline in several ways. One of them is a call centre at 1-403-444-2446. Another option is to contact digital assistant Juliet via WhatsApp at +1 403-444-2552.
WestJet can also be contacted on the <a rel="noopener noreferrer" href="https://www.facebook.com/westjet/" target="_blank">Facebook profile</a> via private messages. You can also send feedback to the company using the <a rel="noopener noreferrer" href="https://www.westjet.com/en-ca/contact-us/share-feedback" target="_blank">contact form</a>.

Contact WestJet

 Letecká společnost WestJet 

O aerolince

Canadian low-cost airline WestJet was founded in 1994 and began operations in 1996. The company started only with 3 aircraft and 220 employees. The airline is headquartered at Calgary International Airport. Other bases are located at Toronto and Vancouver airports. Today, WestJet is Canada's second-largest airline after Air Canada and carries 22 million passengers annually.
The company has a fleet of 150 aircraft - Boeing 737 MAX, Boeing 787 Dreamliner, Boeing 737s and SAAB 340 type.

About WestJet

Letenky

You can buy plane tickets directly on the <a rel="noopener noreferrer" href="https://www.westjet.com/en-ca" target="_blank">WestJet website</a>. Alternatively, you can use our <a rel="noopener noreferrer" href="/levne-letenky " target="_blank">cheapest flights finder</a> that compares prices from more than 500 airlines.
WestJet offers flights to more than 100 destinations. It flies to a variety of destinations in Canada, the USA, Mexico, and Europe. From European destinations, Westjet flies, for example, to Vienna and Amsterdam.
<h3>Cheapest Flights</h3>
The cheapest tickets can be purchased 2 to 4 months before departure. For domestic flights, you need to buy tickets about a month in advance. The cheapest tickets can be found on the Basic fare, which includes hand luggage only.

WestJet Plane Tickets

Odbavení (Check-in)

<h3>Check-in online</h3>
Check-in can be done directly on <a rel="noopener noreferrer" href="https://www.westjet.com/en-ca/manage/check-in" target="_blank">the company's website</a> or at the mobile app within 24 hours to 45 minutes (for domestic flights) or 60 minutes (for international flights) before your scheduled departure. Some destinations do allow online check-in. Once you have filled in the required information, a boarding pass will be generated. You can print it or save it on your smartphone.
<h3>Check-in at the airport</h3>
It is possible to check in directly at the airport from 3 hours before departure using the check-in desk. Another option is the check-in kiosk, where you can check in from 24 hours before departure. For detailed information on check-in at different airports, please visit <a rel="noopener noreferrer" href="https://www.westjet.com/en-ca/manage/check-in" target="_blank">this link</a>.

Check-in at WestJet

Zavazadla

<h3>Hand luggage</h3>
All passengers can take on board one carry-on bag, measuring 20.8 x 14.9 x 9 inches (53 x 38 x 23 cm), which will be placed in the overhead compartment. You may carry one additional personal item (laptop bag, handbag, small backpack) measuring 16 x 13 x 6 inches (41 x 33 x 15 cm) free of charge. This item must fit under the seat in front of you.
<h3>Checked baggage</h3>
The fee for checked baggage is based on the class you are traveling in. The weight limit for checked baggage is 50.7 pounds (23 kg) and the dimensions must not exceed 61.8 inches / 157 cm (width + height + depth). Passengers in Econo Flex, Premium, and Business classes do not pay for checked baggage. For an overview of fees, please visit <a rel="noopener noreferrer" href="https://www.westjet.com/en-ca/flights/fees" target="_blank">this link</a>.
<h3>Other baggage</h3>
Sports equipment can be carried in the hold. Please refer to <a rel="noopener noreferrer" href="https://www.westjet.com/en-ca/baggage/sports" target="_blank">this link</a> for detailed conditions. You can also bring your furry friend with you on the flight. Transporting pets is governed by special rules, which <a rel="noopener noreferrer" href="https://www.westjet.com/en-ca/baggage/sports" target="_blank">can be found here</a>.

Baggage Policy on WestJet

Cestovní třídy

WestJet offers its passengers three classes of travel, which are divided into several fares. The more expensive the fare or class is, the more services it includes.
<h3>Economy Class</h3>
Economy Class is divided into three fares: Basic, Econo and Econo Flex. The Basic fare is the cheapest and includes hand luggage only. The Econo fare also earns you extra frequent flyer points. Econo Flex includes checked baggage, seat selection and free cancellation of flights within Canada.
<h3>Premium Class</h3>
The Premium and Premium Flex fares offer passengers enhanced travel comfort, a choice of premium seats, complimentary snacks, two checked bags and priority boarding. The only difference between the fares is the option to cancel the ticket free of charge (Premium Flex - no charge).
<h3>Business Class</h3>
Business Class is divided into two fares: Business and Business Flex. Both fares include services such as airport lounge access, priority boarding, 2 checked bags and many other services. The only difference between the fares is the option of free cancellation (Business Flex - free cancellation).

Travel Classes on WestJet

Věrnostní program

WestJet offers its passengers the opportunity to register for the WestJet Rewards frequent flyer programme. You can sign up for the programme using <a rel="noopener noreferrer" href="https://www.westjet.com/en-ca/rewards/join#url::rewards::account-overview" target="_blank">this link</a>. Members of the frequent flyer programme can enjoy a variety of benefits ranging from airport lounges, airfare discounts and free baggage check-in.
This membership has several levels. The highest level is called Platinum. For more details on the loyalty programme, visit <a rel="noopener noreferrer" href="https://www.westjet.com/en-ca/rewards/index" target="_blank">this link</a>.

WestJet Loyalty Programme

Jídlo na palubě

Food and beverages during the flight vary depending on which travel class you fly and the duration of the flight. Economy Class passengers can only buy snacks on board on flights longer than 60 minutes.
Business and Premium Class passengers are served free water and a light snack on flights up to 60 minutes. On flights longer than 60 minutes, free hot meals and drinks are served.
For more information, please visit <a rel="noopener noreferrer" href="https://www.westjet.com/en-ca/inflight/buy-on-board" target="_blank">this link</a>.

Food On Board WestJet

Služby během letu

On newer airplanes, you can enjoy an onboard entertainment system on built-in screens. This system can also be used on your own smart device using the <a rel="noopener noreferrer" href="https://www.westjet.com/en-bs/manage/mobile-app" target="_blank">WestJet mobile app</a>. WiFi is available only for a fee. If you want to choose your seat, you also have to pay a fee (depending on the class you are traveling in).