Kontakt

You can contact Neos Air via <a rel="noopener" href="https://identity.ticketing-neosair.it/Identity/Account/Login" target="_blank">contact form</a>.
For information about their hotline, please visit <a rel="noopener" href="https://www.neosair.it/en/contacts" target="_blank">here</a>.
You can also find Neos Air on social media: <a rel="noopener" href="https://www.facebook.com/neosair" target="_blank">Facebook</a>, <a rel="noopener" href="https://www.instagram.com/neosair/" target="_blank">Instagram</a>, <a rel="noopener" href="https://twitter.com/neos_air" target="_blank">Twitter</a> and <a rel="noopener" href="https://www.youtube.com/channel/UCONEAkC-sIeWiFFcLzviFGQ" target="_blank">YouTube</a>.

Contact Neos Air

Aerolinka

O aerolince

Neos Air is an Italian airline specialising in scheduled and charter flights. Neos Air was founded in 2000 as a combination of two travel agencies, Italy's Alpitour SpA and Germany's Tui Group, which lasted until 2004, when Neos Air was acquired exclusively by Italy's Alpitour.
Neos Air has had a long-standing partnership with Costa Cruises.
The airline's fleet consists of the following types of Boeing aircraft: 787-800 and 787-900 Dreamliner.

About Neos Air

Letenky

You can purchase tickets directly through <a rel="noopener" href="https://www.neosair.it/" target="_blank">the airline's website</a>.
Neos Air operates domestic flights within Italy as well as intercontinental flights - Europe, Africa, the Middle and Far East, America.
<ul>
<li>Domestic flights include Bergamo, Bologna, Catania, Milan, Naples, Rome and Verona.</li>
<li>International flights: Boa Vista, Cancún, Chania, Corfu, Fuerteventura, Havana, Heraklion, Ibiza, Karapathos, Kos, Lanzarote, Larnaca, Las Palmas, Luxor, Malé, Marsa Alam, Menorca, Mombasa, Montego Bay, Mykonos, Malaga, Nanjing Nosy Be Phu Quoc, Porto, Sal, Sharm El Sheikh, Skiathos, Tel Aviv, Tenerife, Zanzibar City and many more.</li>
</ul>
<h3>Cheapest tickets</h3>
The best way to buy tickets is 1-3 months in advance of departure. You can find the best deals <a rel="noopener" href="https://www.neosair.it/Default.aspx?a=PNF" target="_blank">at this link</a>.

Airline tickets with Neos Air

Odbavení (Check-in)

<h3>Online check-in</h3>
You can check in for free in the comfort of your home <a rel="noopener" href="https://www.neosair.it/en/before_the_flight/webcheck-in" target="_blank">via this link</a>. For most destinations, you can check in 48-3 hours before your scheduled departure. For flights to Cancún, Havana, Holguin, Cayo Largo, Varadero, Montego Bay, New York, online check-in is available 24-3 hours prior to departure.
On-line check-in is not available for flights to the following destinations: Olbia, Rimini, Amburgo, Bassora, Bamako, Nanchino, Mary, Turkmenbashi, Prague, Toronto, Keflavik, Pointe à Pitre, Rostock, Dubai, Tianjin, Almaty, Colombo, Milano Malpensa - Cairo, Turin and Amman.
<h3>Airport check-in</h3>
Check-in at the airport counter is available free of charge. Counters usually open 2 hours and close approximately 30 minutes before departure.

Check-in with Neos Air

Zavazadla

<h3>Carry-on baggage</h3>
The price of the ticket always includes 1 piece of hand luggage, which must not exceed any of the specified limits - the maximum dimensions are 55 x 40 x 20 cm (21.7 x 15.7 x 7.9 in) and weight up to 8 kg (17.6 lb). In addition, each passenger can take a small bag (laptop, handbag,...) that fits under the seat.
<h3>Checked luggage</h3>
In most cases, checked baggage is not included in the basic fare. For more information on weight allowances for each destination, please <a rel="noopener" href="https://us.neosair.com/en/before_the_flight/baggages/hold_baggage" target="_blank">visit this link</a>.

Luggage with Neos Air

Služby během letu

Neos Air serves all passengers in-flight refreshments. During short flights, it's cold snacks and drinks. For long flights, a hot meal is included and soft drinks, coffee and tea are also served. A wider menu is available for a fee. For more information, visit <a rel="noopener" href="https://www.neosair.it/en/on_board/meals" target="_blank">this link</a>.
Neos Air offers all passengers the Neos in Flight Magazine.
The airline also allows onboard sales where you can purchase cigarettes, fragrances and other interesting products.