Kontakt

An English customer service line is available to passengers between 9 am and 9 pm (GMT+8) at +886 2 7753 1088. You can also use the online chat on <a rel="noopener" href="https://www.tigerairtw.com/en/support/contact-us" target="_blank">the carrier's website</a>.
The airline is active on social media as well. You can send a private message on Facebook or Instagram.

Contact Tigerair Taiwan

Aerolinka

O aerolince

Tigerair Taiwan is an international low-cost airline based in Taiwan. It started operations in 2013. The first route was between Taoyuan and Singapore. In 2021, the airline was awarded the Highest Platinum Award in the low-cost airline category. 
The airline's flights are operated on Airbus A320-200 and now A320neo aircraft.

About Tigerair Taiwan

Letenky

You can purchase tickets directly from the Tigerair Taiwan website, or from our<a style="text-decoration: none;" href="/cheap-tickets"> cheap ticket finder.</a>
There are many interesting routes in the company's flight plan. You can travel to several cities in Taiwan, a large number of destinations in Japan, Korea and Southeast Asia.
<h3>Cheapest tickets</h3>
The best value tickets can be purchased 2-4 months before departure.

Airline tickets with Tigerair Taiwan

Odbavení (Check-in)

<h3>Online check-in</h3>
You can check in online directly at <a rel="noopener" href="https://ec.tigerairtw.com/en/flight/check-in/login" target="_blank">the carrier's website</a> and this option is available for flights departing from Taoyuan International Airport. The service is available no earlier than 48 hours and no later than 2.5 hours before scheduled departure and it's free of charge to passengers. Please note, however, that even if you check in online, you must show your boarding pass at the check-in counter.
In some cases, online check-in is not possible, for example for passengers with special assistance or for passengers under 15 years of age. You can see a list of exceptions on <a rel="noopener" href="https://ec.tigerairtw.com/en/flight/check-in/login" target="_blank">this page</a>.
<h3>Airport check-in</h3>
To check in at the airport, please arrive at the check-in counter no earlier than 2.5 hours before departure. You can check in no later than 45 minutes before departure, when the counter closes. The exception is at Macao Airport, where the check-in counter closes 60 minutes before departure time. 
If you insist on selecting a seat and did not purchase this option when you bought your ticket, you must add seats no later than 4 hours before departure. This service is no longer available during check-in.

Check-in with Tigerair Taiwan

Zavazadla

<h3>Carry-on baggage</h3>
Each passenger can take one piece of hand luggage and one personal bag on board the aircraft for free. The combined weight of the two should not exceed 10 kg (22 lb) and dimensions of 54 x 38 x 23 cm (21.3 x 15 x 9 in).
<h3>Checked baggage</h3>
If you need larger luggage on your travels, you will have to pay extra for it on the basic LITE fare with Tigerair Taiwan. At the same time, you will need to comply with the checked baggage limits, which are a maximum weight of 30 kg (66 lb) and the sum of the length, width and height of the baggage must not exceed 203 cm (79.9 in).
On TIGERSMART and TIGERPRO fares, checked baggage weighing up to 20 kg (44 lb) is included in the ticket price.
For more information on baggage transportation, please <a rel="noopener" href="https://www.tigerairtw.com/en/welcome-on-board/baggage" target="_blank">follow this link</a>.

Luggage with Tigerair Taiwan

Služby během letu

Since this is a low-cost airline, all on-board services are subject to a fee. Hot and cold food and beverages can be purchased from the on-board menu. If you pre-order, you can save some money. You can <a rel="noopener" href="https://static.tigerairtw.com/www/events/tigerbites-en/index.html" target="_blank">view the complete menu here</a>.