Kontakt

You can use the contact phone number: (00216)71942322 or e-mail address: resaonline@tunisair.tn or callcenter@tunisair.com.tn. 
Company Headquarters: Tunisair, Boulevard du 7 Novembre 1987, 2035 Tunis Carthage, Tunisia

Contact Tunisair

Tunisair 

O aerolince

Tunisair is a Tunisian airline with a long tradition based in Tunis. In addition to the Tunisian government, Air France was involved in the creation of Tunisair. Tunisair has been operating since 1948. Its independence began a few months later in 1949 when the first Tunisian employees were recruited. Tunisair became fully independent from Air France in 1979. In 2007, Tunisair created a new subsidiary, Mauritania Airways, to operate both domestic and international flights.
Today, the most commonly used Tunisair aircraft are:
<ul>
<li>Airbus: A319, A320</li>
<li>Boeing: B737-500, B737-600</li>
</ul>

About Tunisair

Letenky

Tunisair tickets can be purchased on the tunisair.com website or you can use our <a rel="noopener noreferrer" href="/levne-letenky " target="_blank">cheapest flight search engine</a>.
Tunisair currently operates charter flights (especially in the summer months) and scheduled flights to more than 50 different destinations:
<ul>
<li>Europe: Amsterdam, Basel, Barcelona, Frankfurt, Hamburg, Lille, Lisbon, London, Lyon, Madrid, Malta, Marseille, Milan, Vienna,...</li>
<li>Africa: Abidjan, Algiers, Bamako, Casablanca, Conakry, Constantine, Dakar, Djerba, Enfidha, Gabes, Gafsa, Cairo,...</li>
<li>Middle East: Benghazi, Beirut, Istanbul, Jeddah, Niamey, Iran</li>
</ul>
<h3>Cheapest Flights</h3>
It is worth buying tickets as far in advance as possible, ideally 2-4 months before your scheduled departure.

Plane tickets with Tunisair

Odbavení (Check-in)

Travelers can check in online from the comfort of their homes or check in directly at the airport. Check-in is free in both cases.
<h3>Online check-in</h3>
Online check-in is possible for free from the comfort of your home 3-24 hours before departure at <a rel="noopener noreferrer" href="https://www.tunisair.com/site/publish/content/default.asp?lang=en" target="_blank">this link</a>. You will then receive your boarding pass by email. You can save it to your mobile phone or print it out. You can also use the Tunisair app.
Passengers who only have carry-on luggage can proceed directly to the departure gate.
Passengers who have luggage to check in must present themselves at the Web &amp; Mobile Check-in counter, where they will hand in their luggage for check-in. You must arrive no later than 60 minutes prior to departure.
<h3>Airport check-in</h3>
Check-in at the airport is free of charge at the check-in counter. Check-in counters usually open 3 hours before departure. You must arrive at least 60 minutes before departure, after which the counters close.

Check-in with Tunisair

Zavazadla

<h3>Carry-on luggage</h3>
It is possible to transport carry-on luggage free of charge, the number and weight differ for the Economy and Business Class. In both cases, one small personal bag (e.g. small handbag, laptop) can be transported free of charge in addition to carry-on luggage. The dimensions of the hand baggage must not exceed 115 cm / 45 inches (sum of three sides).
<ul>
<li>The standard for economy class is 1 piece, weight up to 8 kg / 17,6 lb</li>
<li>For the business class, it is 2 pieces, total weight up to 10 kg / 22 lb</li>
</ul>
<h3>Checked baggage</h3>
The possible number and weight of checked luggage vary depending on the destination and flight class.
Flights from Tunis to Europe and North Africa (including Libya)
<ul>
<li>Economy Class: 1 piece, weight up to 23 kg (50,7 lb), size up to 158 cm (62,6 inches)</li>
<li>Business Class: 2 pieces, the weight of each bag up to 23 kg, size up to 158 cm</li>
</ul>
Flights from Tunis to West Africa (including Mauritania) and the Middle East
<ul>
<li>Economy Class: 2 pieces, each piece weighing up to 23 kg, size up to 158 cm</li>
<li>Business Class: 3 pieces, each piece weighing up to 23 kg, size up to 158 cm</li>
</ul>
Luggage exceeding weight will be subject to a fee that varies depending on destination: EUR 75-225 / USD 83-250 / GBP 65-195.
For more information, please visit the <a rel="noopener noreferrer" href="http://www.tunisair.com/site/template/en/pc_en.html" target="_blank">website.</a>
A stroller for small children is always transported free of charge. Children not entitled to a passenger seat are entitled to one piece of luggage weighing up to 10 kg (22 lb), 115 cm (45 inches) in size.
<h3>Other luggage</h3>
Sports equipment can be transported free of charge as part of checked luggage, provided it does not exceed the weight and dimensions allowed. Otherwise, an excess luggage fee must be paid.
<ul>
<li>Exception: free transport of a golf bag weighing up to 15 kg / 33 lb (for Germany even up to 20 kg / 44 lb), higher weights for an additional fee</li>
</ul>
Pets can be transported for a fee either in the cabin (up to 8 kg / 17,6 lb) or in the hold. Animals must be accompanied by valid documents. The following dog breeds are not allowed to travel to Tunisia:
<ul>
<li>Pit Bull, Bower Bull, Rottweiler and Tosa Inu</li>
</ul>

Luggage with Tunisair

Služby během letu

Free refreshments and drinks are provided free of charge during flights. Morning flights include a croissant with butter and jam. On later flights, a hot meal or sandwiches are usually served. A wider range of snacks is available for a fee.
The airline also offers onboard sales, where you can buy a variety of items such as cigarettes, perfume,...
There is an Inflight magazine, which can be found online <a rel="noopener noreferrer" href="https://www.tunisair.com/site/publish/content/article.asp?ID=79&amp;Lang=en" target="_blank">here</a>.

In-flight services on Tunisair

Storno letenky

The traveler is entitled to a refund if the flight is canceled by the airline. If the passenger decides to cancel the flight, they are only entitled to a refund if they have taken out cancellation insurance when purchasing the ticket.
If you wish to make a refund, please contact your nearest Tunisair agency. You can also contact the company via email at resaonline@tunisair.tn or callcenter@tunisair.com.tn.