Kontakt

Telephone contact: +90 212 463 63 63
Headquarters address: Turkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye
You can also find Turkish Airlines on <a rel="noopener" href="https://www.facebook.com/TurkishAirlines/" target="_blank">Facebook</a> or <a rel="noopener" href="https://www.instagram.com/turkishairlines/" target="_blank">Instagram</a>.

Contact Turkish Airlines

Aerolinka Turkish Airlines

O aerolince

Turkish Airlines is Turkey's national airline, based at Istanbul Airport, the newest of Istanbul's three airports. Its other bases are at Antalya, Ankara and Istanbul Sabiha Gökçen airports. The company was founded in 1933 and today it flies to 127 countries and a total of 320 destinations worldwide.
Your comfort is important to Turkish Airlines and they offer excellent service on board. Turkish Airlines flies 305 aircraft, mainly Airbus A321, Airbus A330, Boeing 737 and Boeing 777.

About Turkish Airlines

Letenky

You can purchase tickets directly from the official <a rel="noopener" href="https://www.turkishairlines.com/" target="_blank">Turkish Airlines</a> website. Alternatively, you can use our <a rel="noopener" href="/cheap-tickets" target="_blank">cheapest airfare finder</a> to compare prices from more than 500 airlines.
Ticket prices can vary over the course of a week, so it pays to be flexible when choosing your dates. There are many destinations to choose from, the most popular being Istanbul, Bangkok or Singapore.
<h3>Cheapest flight tickets</h3>
In general, the earlier you buy your tickets, the cheaper you can get them. The Promotion fare is the cheapest. Turkish Airlines offer bargain fares to selected destinations, sometimes up to a year in advance.
<img title="Turkish Airline" src="https://cdn.levnocestovani.eu/turkish_airline_3_1663516442577.jpg" alt="Turkish Airline" width="1000" height="667" />

Flights with Turkish Airlines

Odbavení (Check-in)

<h3>Check-in online</h3>
You can check in online free of charge between 24 hours and 90 minutes before departure directly on <a rel="noopener" href="https://www.turkishairlines.com/" target="_blank">the airline's website</a> or in the Turkish Airlines mobile app. Either print the boarding pass with the QR code or save it on your phone. Online check-in saves you time at the airport, especially if you are flying with hand luggage only.
<h3>Airport check-in</h3>
Check-in at the airport is free of charge and it is possible 2 hours to 45 minutes before departure. At some airports, you can check in using the self check-in kiosk.

Check-in with Turkish Airlines

Zavazadla

<h3>Carry-on baggage</h3>
You can take on board a carry-on bag with a maximum weight of 8 kg (17,6 pounds) and dimensions of 55 x 40 x 23 cm (21,7 x 15,7 x 9 inches) and a second bag, such as a handbag, camera bag or laptop bag with a maximum size of 40 x 30 x 15 cm (15,7 x 11,8 x 5,9 inches). If you're flying first class, you can have two carry-on bags up to 8 kg, plus a small one. If you are travelling with a child under 2 years old, you are entitled to an additional piece of hand luggage up to 8 kg.
<h3>Checked baggage</h3>
Checked baggage allowances depend on the route and destination chosen. Usually it is 20 kg (44 lb) per passenger, on some flights the limits are higher or more pieces are allowed. However, it is always the case that no checked baggage may exceed 32 kg.
If you want to pay extra for a larger checked bag, it will cost you EUR 40 / USD 44 / GBP 34 per 5 kg (11 lb). Carrying a bicycle or other oversized sports equipment costs between EUR 30-60 / USD 33-66 / GBP 26-52. If you are travelling with a child under 2 years old, you are entitled to additional checked baggage up to 10 kg (22 lb) and a folding pushchair.

Baggage with Turkish Airlines

Cestovní třídy

<h3>Economy Class</h3>
Economy class is the cheapest, offers a standard seat, a built-in screen with a variety of channels and games, a USB port for charging your phone, and on some routes, snacks and a bag that includes earplugs, socks, toothbrush and toothpaste, lip balm and a sleep mask.
<h3>Business Class</h3>
Business class offers enhanced comfort and convenience. In addition to priority check-in, extra luggage and access to the airport's VIP lounge, you'll also have a comfortable seat that can recline to a horizontal position (some planes even have massage seats).

Travel Classes on Turkish Airlines

Věrnostní program

For frequent flyers, Turkish Airlines offer the Miles &amp; Smiles frequent flyer programme, which allows you to earn miles and redeem them for tickets or products on offer. The programme has four levels based on the number of miles earned, which differ in the benefits offered. For example, you can get extra checked baggage, access to the VIP lounge, priority check-in and more.
Turkish Airlines is also a member of the Star Alliance, which has its own frequent flyer programme.

Turkish Airlines Frequent Flyer Programme

Tipy jak ušetřit

Purchase tickets well in advance directly from the airline's website. You can get the cheapest tickets if you are flexible when choosing your dates.

Tips on how to save with Turkish Airlines

Cestování s dětmi

<h3>Flying with children under 2 years</h3>
For children under 2 years of age, Turkish Airlines offer a discount (the amount of the discount depends on the flight and destination). The child sits on your lap during the flight. If you are flying with multiple young children, each child must have a car seat.
If you are flying with a toddler, you may have the following extra:
<ul>
<li>folding stroller as checked baggage</li>
<li>checked luggage up to 10 kg (22 lb)</li>
<li>carry-on baggage up to 8 kg (17,6 lb)</li>
<li>food and drinks for children in containers up to 100 ml</li>
</ul>
Remember that toddlers and children must have their own passport.
<h3>Travelling with children under 12</h3>
For children between the age of 2-12, there are no exceptions or discounts.

Travelling with Children on Turkish Airlines

Jídlo na palubě

Turkish Airlines offer free food and drinks on international routes longer than 2 hours. The menu offered varies depending on the route, distance and flight time. It is always freshly prepared and tasty food using seasonal ingredients. If you have special requests or health restrictions, you can choose, for example, a vegan or gluten-free option when booking.
<img title="Meals at Turkish Airline" src="https://mlomlo-images.s3.eu-central-1.amazonaws.com/turkish_airline_jidlo_1663516489331.jpg" alt="Meals at Turkish Airline" width="1000" height="660" />

Food On Board Turkish Airlines

Služby během letu

Turkish Airlines offer pillows and blankets, newspapers, magazines and headphones on its flights. On longer flights you will also receive a cosmetic package. You can pass the time by watching movies or listening to music on the built-in screen in front of your seat.

In-flight Services on Turkish Airlines

Změna letenky

The change fee varies by destination and fare. If you change your ticket, you will pay at least the difference in price between the original ticket and the new ticket. For specific information, please refer to the <a rel="noopener" href="https://www.turkishairlines.com/en-us/any-questions/fare-rules/" target="_blank">fare rules.</a>

Change of Ticket with Turkish Airlines

Storno letenky

If you have the cheapest fare (Economy Promotion), you cannot cancel. For Semi-flexible and Flexible fares, you can cancel your ticket for a fee. Please refer to the <a rel="noopener" href="https://www.turkishairlines.com/en-us/any-questions/fare-rules/" target="_blank">fare rules.</a>

Ticket Cancellation with Turkish Airlines

Reklamace

You can't make a ticket claim if the flight has been changed or cancelled for reasons beyond the company's control, such as weather, a security situation or a strike. Find out what you are entitled to if your flight is delayed, changed or cancelled <a rel="noopener" href="https://cdn.turkishairlines.com/m/9f18a946c12bed5/original/FR_67_0329_TR_02_EN-PDF.PDF" target="_blank">here.</a>
Find out for free if you have a right to <a rel="noopener" href="/noopener" target="_blank">compensation for a cancelled or delayed flight.</a>

Claims and Compensation with Turkish Airlines

Víte, že?

Turkish Airlines fly to almost every corner of the world and its portfolio covers more than 120 countries.

Did you know...?

Hotel zdarma při přestupu s Turkish Airlines

If you fly with Turkish Airlines and have a layover in Istanbul of more than 12 hours (Economy Class) or 9 hours (Business Class), you are entitled to a free hotel stay.
You just need to meet the following conditions:
<ul>
<li>Flights must be on the same ticket</li>
<li>There must be no earlier flight to your destination in between your flights</li>
</ul>
Find all information <a rel="noopener noreferrer" href="https://www.turkishairlines.com/en-gb/flights/hotel-service/" target="_blank">here</a>.

Free hotel when connecting with Turkish Airlines

Prohlídka

If you have an international flight with a 6-24 hour layover in Istanbul, you can take advantage of free Istanbul sightseeing. Check in for the tour upon arrival at Istanbul Airport at the Turkish Airlines desk.
For more information <a rel="noopener noreferrer" href="https://www.turkishairlines.com/en-gb/flights/fly-different/touristanbul/" target="_blank">look here</a>.