Kontakt

If you want to contact TAP Portugal, you have several options. You can call the unified information line for the Czech Republic: +420 234 723 205 (Mon – Fri from 9 AM to 5 PM) or visit the company at: Jungmannova 34, Prague 1.
Contact them via email: tap@globair.cz or call toll-free at: +1 800 903 79 14. You can also reach the company through <a rel="noopener noreferrer" href="https://www.facebook.com/pages/category/Airline-Company/TAP-Air-Portugal-168147733585352/" target="_blank">Facebook</a>, <a rel="noopener noreferrer" href="https://twitter.com/tapairportugal?lang=en" target="_blank">Twitter</a>, or Skype.

Contact for TAP Portugal

Aerolinka TAP Portugal

O aerolince

TAP Air Portugal is a Portuguese airline headquartered at Lisbon-Portela Airport. The company TAP (Transportes Aéreos Portugueses) was founded on March 14, 1945. The first commercial flight took place on September 19, 1946, from Lisbon to Madrid. Throughout its existence, this airline has alternated between various forms of public and private ownership. Since 2005, it has been a member of the Star Alliance and operates an average of 2,500 flights weekly to 87 destinations in 34 countries across Europe, Africa, and North and South America.
<h3>Fleet</h3>
The company has a fleet of 100 aircraft, most of which are from Airbus (including A330-900neo, A330-200, A321-200, A320-200, and A319-100 models). An exception is 22 aircraft manufactured by Embraer and ATR, which are operated on behalf of the regional airline TAP Express (including Embraer 195, Embraer 190, and ATR 72-600 models). All aircraft typically have a white color with a green-red TAP logo.

About the Airline TAP Portugal

Letenky

You can purchase tickets on the website <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=http%3A%2F%2Fwww.flytap.com" target="_blank">flytap.com</a>, or through the TAP Air Portugal mobile app (<a rel="noopener noreferrer" href="https://play.google.com/store/apps/details?id=com.megasis.android&amp;hl=cs&amp;gl=US" target="_blank">Android</a>, <a rel="noopener noreferrer" href="https://apps.apple.com/us/app/tap-air-portugal/id440497198" target="_blank">iOS</a>). You can also use our <a rel="noopener noreferrer" href="/cheap-flights" target="_blank">cheap flight search engine</a>.
TAP Portugal offers flights to various destinations across Europe, Africa, and North and South America. This airline operates non-stop flights between Prague and Lisbon. You can also reach Lisbon from nearby airports in Berlin, Munich, Krakow, or Vienna.
From Lisbon or Porto, you can travel to the following destinations:
<ul>
<li>Europe – Alicante, Dublin, Funchal, Gran Canaria, Oslo, Ponta Delgada, Porto Santo, Tel-Aviv, Tenerife, …</li>
<li>Africa – Boa Vista, Casablanca, Cape Town, Sal, São Vicente, …</li>
<li>North America – Boston, Chicago, Miami, Montreal, New York, San Francisco, Toronto, …</li>
<li>South America – Belo Horizonte, Brasília, Cancun, Rio de Janeiro, Sao Paulo, …</li>
</ul>
Within Europe, ticket prices range from £97.5 (112.5 EUR) – £195 (225 EUR). For travel outside Europe, tickets start from £195 (225 EUR).
<h3>How to Get the Cheapest Tickets with TAP Portugal</h3>
It's worth buying tickets from this airline well in advance. Ticket prices can be up to half cheaper six months before departure. TAP Portugal offers some of the cheapest long-haul flight tickets. For example, you can fly from Lisbon to Brazil for just £183.3 (211.5 EUR) if you purchase early.
<img title="TAP Portugal" src="https://cdn.levnocestovani.eu/tap_portugal_2_1662834860966.jpg" alt="TAP Portugal" width="1300" height="975" />

Flights with TAP Portugal

Odbavení (Check-in)

<h3>Online Check-in</h3>
Online check-in can be done for free after booking and paying for tickets on the <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-cz%2F" target="_blank"> </a><a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-cz%2Fcheck-in%2Fonline-check-in" target="_blank">TAP Portugal website</a><a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-cz%2F" target="_blank"> </a>or mobile app (<a rel="noopener noreferrer" href="https://play.google.com/store/apps/details?id=com.megasis.android&amp;hl=cs&amp;gl=US" target="_blank">Android</a>, <a rel="noopener noreferrer" href="https://apps.apple.com/us/app/tap-air-portugal/id440497198" target="_blank">iOS</a>). Online check-in is available 36 hours to 2 hours before the scheduled departure. For flights to the United States, check-in is available only 24 hours before departure. After filling in the necessary information, you need to generate a boarding pass, which you can then keep on your phone or print on paper.
Seat selection is done automatically. If you want to pay extra for a better seat with legroom, expect to pay around £15.6 (18.0 EUR).
<h3>Airport Check-in</h3>
TAP Portugal offers the option of airport check-in free of charge. Check-in counters open 2 to 3 hours before departure and close no later than 30 minutes before departure.

Check-in with TAP Portugal

Zavazadla

<h3>Carry-on Baggage</h3>
If you are traveling in economy class, you can bring 1 carry-on bag on board for free with maximum dimensions of 55 x 40 x 20 cm and a weight of 8 kg + 1 small bag/handbag/backpack with maximum dimensions of 40 x 30 x 15 cm and a weight of 2 kg. If you have purchased an Executive class ticket, you are entitled to 2 carry-on bags + 1 small bag/handbag/backpack with the above dimensions and weight. For more detailed information, click <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-lu%2Fbaggage%2Fhand-baggage" target="_blank">here</a>.
<h3>Checked Baggage</h3>
The maximum number of checked bags you can transport for free depends on the airfare and destination. The size of one checked bag should not exceed 158 cm (calculated as height + length + width) for all routes.
<ul>
<li>Under the Discount fare, checked baggage is not included. You can travel only with carry-on baggage, or you can pay extra for checked baggage (the price ranges from £23.4 (27.0 EUR) to £78.0 (90.0 EUR) depending on the specific destination).</li>
<li>Economy Class Basic – 1 piece of checked baggage up to 23 kg. Applies to all destinations.</li>
<li>Economy Class Classic – 1 piece of checked baggage up to 23 kg. On intercontinental routes, up to 2 pieces are allowed.</li>
<li>Economy Class Plus – 1 piece of checked baggage up to 23 kg. On intercontinental routes, up to 3 pieces up to 23 kg are available. On domestic flights (Portugal and islands), up to 2 pieces of baggage.</li>
<li>Business Executive – 2 pieces of baggage up to 32 kg. Applies to all destinations.</li>
<li>Business Top Executive – 2 pieces of baggage up to 32 kg. On intercontinental routes, up to 3 pieces up to 32 kg are allowed.</li>
</ul>
If you find that you need to purchase an additional bag, it is best to do so online. At the airport, you might pay up to twice as much. Detailed information regarding checked baggage can be found <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-ch%2Fbaggage%2Fhold-bagagge" target="_blank">here</a>.
<h3>Sports Equipment</h3>
Sports equipment can be included in the free baggage allowance if it does not exceed the allowed weight and dimensions. An extra charge will only be applied if you bring more bags than allowed (within your fare) or exceed the maximum allowed weight. Charges are around £58.5 (67.5 EUR) on domestic flights and £117.0 (135.0 EUR) on international flights. The equipment must be properly registered before departure. More detailed information on transporting specific sports equipment can be found <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-cz%2Fbaggage%2Fspecial-baggage%2Fsports-equipment%3Ftabid%3Dfilters-tab4d155634-4963-4aa8-b56f-0e344dbf06c4)" target="_blank">here</a>.

Baggage with TAP Portugal (dimensions, weight, price)

Cestovní třídy

TAP Portugal offers a choice of two travel classes – Economy Class and Executive Class. These classes are further divided into several fare options (price packages) based on the services they include. More detailed information about the division can be <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-lu%2Fbooking-information%2Ftap-products" target="_blank">found here</a>. 
<h3>Economy Class</h3>
<ul>
<li>Online check-in</li>
<li>Carry-on baggage (max. 55 x 40 x 20 cm)</li>
<li>Checked baggage (1 to 2 pieces depending on the length of the flight) up to 23 kg (not applicable for the Discount fare)</li>
<li>Important information alerts via SMS</li>
<li>With the Economy Classic package, flight changes and cancellations are subject to a fee</li>
<li>With the Economy Plus package, flight changes are free, cancellations are subject to a fee</li>
</ul>
<h3>Executive Class</h3>
<ul>
<li>Online check-in</li>
<li>More comfortable travel</li>
<li>Up to two carry-on bags on board (each max. 55 x 40 x 20 cm)</li>
<li>Checked baggage (2 to 3 pieces depending on the length of the flight) up to 32 kg</li>
<li>Priority check-in</li>
<li>Priority boarding</li>
<li>Access to airport lounges</li>
<li>With the Executive package, flight changes and cancellations are subject to a fee</li>
<li>With the Top Executive package, flight changes and cancellations are free</li>
</ul>

Travel Classes with TAP Portugal

Věrnostní program

The loyalty program of the airline TAP Portugal is called TAP Miles&amp;Go and operates on the principle of collecting miles every time you fly with TAP Portugal or another airline that is part of the Star Alliance. Anyone over the age of 2 can register for the program for free using <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-us%2Fsign-up" target="_blank">this link</a>. You collect miles in a special account that becomes accessible to you after registering for the program.
Depending on the status of your account, you are categorized into three tiers, each offering different benefits (TAP Miles&amp;Go, TAP Miles&amp;Go Silver, TAP Miles&amp;Go Gold). More detailed information about the loyalty program can be found <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-us%2Fmiles-and-go" target="_blank">at this link</a>.

TAP Portugal Loyalty Program

Tipy jak ušetřit

Always purchase tickets with a time advance (up to 6 months). If you are not concerned about the exact departure date, you can check the box "My dates are flexible" during the search, and the system will generate a calendar with ticket prices. This way, you can choose the cheapest possible option.

Tips on How to Save with TAP Portugal

Cestování s dětmi

<h3>Traveling with Children Under 2 Years Old</h3>
The ticket price for infants under 2 years old is usually 10% of the adult ticket price. Infants do not need a separate seat and can sit on the lap of the accompanying adult. For this reason, each adult may accompany only one infant. Another option is to purchase a separate seat where the infant can sit in a car seat approved for use on an airplane.
If you are traveling with a child under 2 years old, you are entitled to priority boarding to give you more time to store your luggage. You are also entitled to an additional carry-on bag up to 10 kg. When traveling with children under 5 years old, you can bring a folding stroller or a child car seat on board.
<h3>Traveling with Children Under 12 Years Old</h3>
For children under 12 years old, similar conditions apply as for adult passengers. They are not offered any discounts on ticket prices and other services. Children under 12 must travel accompanied by an adult, or you can request an assistance service during booking. The TAP Portugal staff will then take care of the unaccompanied child and hand them over to the designated person upon arrival. This service is available for an additional charge of £89.7 (105.4 EUR) on European flights and £132.6 (156.0 EUR) on international flights.

Traveling with Children on TAP Portugal

Jídlo na palubě

TAP Portugal offers free drinks and hot snacks during long-haul flights even in Economy class. On medium-haul flights, you can purchase meals in Economy class. In Business class, meals are always free, and you can choose from more meal options or pre-order special meals. More information about onboard meals can be found at <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-lu%2Fon-board%2Fmeals-on-board" target="_blank">this link</a>.

Food on Board with TAP Portugal

Služby během letu

TAP Portugal offers a range of additional services during the flight. You can read the UP Magazine for free, which is available online at <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-lu%2Fon-board%2Fup-magazine%3Faccordionid%3D27094cde-58c4-4285-80dd-f84410f9bf2d" target="_blank">this link</a>. Aircraft designated for long-haul flights are equipped with screens where you can watch movies or listen to music. The Neo fleet offers free internet throughout the entire flight.

In-flight Services with TAP Portugal

Změna letenky

The conditions for changing tickets with TAP Portugal vary depending on the flight or purchased fare. If you are traveling under the Economy Discount fare, changing your ticket is subject to a fee starting from 56£ (65 EUR). Under the Basic fare, you will pay from 47£ (55 EUR) for a change. Free changes are offered with the Economy Classic, Economy Plus, and Top Executive fares.
You can modify your ticket reservation with TAP Portugal through the system on their website in the "Booking and managing" section.

Change of Flight Ticket with TAP Portugal

Storno letenky

You can cancel your flight reservation within 24 hours of purchase. The airline will refund the full amount minus a cancellation fee of £26 (30 EUR) for continental flights or £39 (45 EUR) for intercontinental flights. The refunded money will be provided in the form of a voucher, which you must use to purchase flights with TAP Portugal within one year.

Cancellation of a Ticket with TAP Portugal

Reklamace

Were you dissatisfied with the services of TAP Portugal? If there are any issues caused by the company, you have the right to file a complaint. The rules for compensation can be found in regulation EU 261/2004, which applies to all flights of European airlines.
You have the right to compensation from TAP Portugal, for example, in the case of a flight cancellation that was announced to you less than 7 days before the scheduled departure and you reach your destination with a delay of more than 2 hours. It is necessary to inform the airline about the issue by phone or fill out their <a rel="noopener noreferrer" href="https://affiliateport.scaletrk.com/click?o=1413&a=6695&sub_id1=tap-portugal&sub_id5=https%3A%2F%2Fwww.flytap.com%2Fen-de%2Fsupport%2Ftalk-to-us" target="_blank">complaint form</a>. If your luggage is damaged or lost during the flight, contact a member of the ground staff directly at the arrival airport.
If your flight is delayed or canceled, you may have the <a rel="noopener" href="/mlomlo.com/compensation" target="_blank">right to compensation</a>.

Complaints and Compensation with TAP Portugal

Víte, že?

In 1985, on the occasion of the 40th anniversary of TAP, a museum dedicated to the history of the airline, Museu do Air, was opened in the Portuguese city of Sintra.