Kontakt

<p>If you want to contact Wizz Air, prepare yourself for a challenge. It is one of the most difficult airlines to reach. There is practically no email for regular communication, and the official Facebook page lacks the option to send a private message. Passengers often try to contact the company by commenting on Facebook posts.</p>
<p>You can officially contact Wizz Air at the phone number <strong>900 140 809, </strong>but only in English. The rate per minute is then £0.50 (0.6 EUR). If you need to resolve compensation for a canceled or delayed flight with the airline, you must fill out a <a rel="noopener noreferrer" href="https://wizzair.com/en-gb/request-compensation" target="_blank">special form</a> on their website.</p>

Contact for Wizz Air

Aerolinka Wizz Air

O aerolince

<p>Wizz Air is a Hungarian low-cost airline whose history dates back to 2003. The first flight took place in 2004 from Katowice, Poland, to London Luton. Today, Wizz Air flies to 151 airports in 44 countries on 710 routes. Like most low-cost airlines, Wizz Air uses secondary airports, where passenger service can be faster and cheaper.</p>
<p>The fleet includes 119 ultra-modern aircraft of the Airbus A320, A321, and A321 neo types, which are more environmentally friendly. Wizz Air has thus become the airline with the smallest ecological footprint per passenger. Thanks to its modern fleet, it was also listed among the ten safest low-cost carriers of 2019. Wizz Air's aircraft are recognizable by their distinctive pink color.</p>

About the Airline Wizz Air

Letenky

<p>Wizz Air offers the option to purchase tickets up to 12 months before the planned departure. You can buy tickets on the website mlomlo.com or through the Wizz Air mobile app. You can also use our <a rel="noopener" href="/cheap-flights" target="_blank">cheap flight search engine</a>. </p>
<h3>Direct Wizz Air flights from Prague in 2024</h3>
<table style="border-collapse: collapse; width: 99.9831%; height: 96px;" border="1">
<tbody>
<tr>
<td><strong>Bulgaria</strong></td>
<td>Varna</td>
</tr>
<tr>
<td><strong>Georgia</strong></td>
<td>Kutaisi</td>
</tr>
<tr>
<td><strong>Italy </strong></td>
<td>Venice, Milan, Naples, Rome, Catania (Sicily)</td>
</tr>
<tr>
<td><strong>Cyprus</strong></td>
<td>Larnaca</td>
</tr>
<tr>
<td><strong>England</strong></td>
<td>London</td>
</tr>
<tr>
<td><strong>Albania</strong></td>
<td>Tirana</td>
</tr>
</tbody>
</table>
<h3>Direct flights from nearby airports<strong></strong></h3>
<ul>
<li><strong>Bratislava </strong>- Skopje, London (Luton)...</li>
<li><strong>Vienna</strong> - Tirana, Yerevan, Brussels, Tuzla, Burgas, Varna, Larnaca, Billund, Tallinn, Nice, Kutaisi...</li>
<li><strong>Wrocław </strong>- Burgas, Split, Larnaca, Dortmund, Reykjavík, Bari, Oslo, Stockholm...</li>
<li><strong>Katowice</strong> - Burgas, Split, Larnaca, Kutaisi, Dortmund, Cologne, Athens, Corfu, Mykonos, Tel Aviv...</li>
</ul>
<p>Wizz Air offers tickets to various destinations within Europe and other parts of the world. Beyond Europe, you can visit places like Tel Aviv in Israel, Kutaisi in Georgia, Casablanca in Morocco, Baku in Azerbaijan, or Abu Dhabi in the United Arab Emirates. Besides Europe, it has a base at Abu Dhabi airport, from where you can travel to the Maldives, Uzbekistan, Kazakhstan, or Saudi Arabia. </p>
<p>The airline constantly expands and changes its network of destinations. Some routes are year-round, while others are seasonal. You can view the map of all the places Wizz Air flies to <a rel="noopener" href="https://wizzair.com/en-gb/flights/map-planning" target="_blank">here</a>. </p>
<p>Prices range from 19.5£ (21.0 EUR) - 58.5£ (63.0 EUR) for a one-way ticket. Throughout the year, Wizz Air holds various discount events/sales, during which you can purchase tickets even more advantageously. The best deals on tickets are typically found about 1-3 months before the planned departure.</p>
<p><img title="Wizzair" src="https://cdn.mlomlo.com/wizzair_4_1662835118637.jpg" alt="Wizzair" width="1300" height="868" /></p>

How to Find the Cheapest Flights with Wizz Air

Odbavení (Check-in)

<h3>Online Check-in</h3>
<p>Online check-in is available from 30 days to 3 hours before the scheduled departure, but only if you have purchased a specific seat along with your ticket. If you have not purchased a seat, you can check in no earlier than 24 hours before departure.</p>
<p><strong>There are two ways to complete online check-in:</strong></p>
<ul>
<li>Directly on the Wizz Air website (wizzair.com), where you log into your profile, fill in the required information, and generate a boarding pass. You must then print it (black and white is acceptable) and present it at the departure gate.</li>
<li>The second method is check-in via the Wizz Air mobile app (<a rel="noopener noreferrer" href="https://play.google.com/store/apps/details?id=com.wizzair.WizzAirApp&amp;hl=cs&amp;gl=US" target="_blank">Google Play</a> for Android, <a rel="noopener noreferrer" href="https://apps.apple.com/us/app/wizz-air/id583348801" target="_blank">App Store</a> for iOS) for smartphones. In the app, you need to fill in the required details and generate a boarding pass (in the form of a barcode). If you have an internet connection, you do not need to print the boarding pass; you can simply present it in the mobile app.</li>
</ul>
<p>When traveling within the Schengen Area, there is no need to provide any travel document information during online check-in.</p>
<h3>Airport Check-in</h3>
<p>Airport check-in is available for a fee of 13 EUR. It starts two hours before departure, and the check-in counter closes 40 minutes before departure. In some cases, counters may close even 1 hour before departure. You can check in at the airport without an additional fee if you have purchased a ticket in the Wizz Go, Wizz Plus &amp; Flex fare.</p>
<h3>Seat Selection</h3>
<p>During ticket purchase and online check-in, you have the option to purchase a specific seat for a fee. If you do not wish to reserve a specific seat, you can skip this step and be assigned a random seat for free.</p>
<p>If you are traveling with more people, be prepared for the airline to intentionally seat you apart. In this case, you can purchase a specific seat or the sitting together service.</p>
<p>If you are traveling with a child under 14 years old, you must pay extra for seat selection to ensure the child sits next to an adult.</p>
<p><img title="Wizz Air Check-in" src="https://mlomlo-images.s3.eu-central-1.amazonaws.com/wizz_air_odbaveni_1662835058638.jpg" alt="Wizz Air Check-in" width="1300" height="867" /></p>

Check-in with Wizz Air

Zavazadla

<h3>Carry-On Baggage</h3>
<p>With the purchase of a ticket, you are entitled to one small bag <strong>for free</strong>. It must meet the dimensions of 40 x 30 x 20 cm and weigh no more than 10 kg, fitting under the seat in front of you. This can be a handbag, laptop bag, or small backpack. If you purchase the <strong>Wizz Priority</strong> service, you can bring an additional bag on board with dimensions of 55 x 40 x 23 cm along with the small backpack (of the above dimensions). The price for Wizz Priority varies depending on the distance and flight.</p>
<p>Passengers (without Wizz Priority) who exceed the specified dimensions will be charged a fee of 25 EUR at the gate.</p>
<p><img title="Wizz Air Baggage" src="https://mlomlo-images.s3.eu-central-1.amazonaws.com/wizz_air_zavazadla_1662835081879.jpg" alt="Wizz Air Baggage" width="1300" height="867" /></p>
<h3>Checked Baggage</h3>
<p>In total, you can check in up to 6 pieces of baggage, which will travel in the aircraft's hold. You can choose from three types of baggage: 10 kg, 20 kg, and 32 kg, which must not exceed the specified dimensions.</p>
<p>If you are traveling with a small child, Wizz Air offers the option to check in a sports/folding stroller or a child car seat for each small child for free.</p>
<p>You can also check in sports equipment, such as a bicycle, skis, or snowboard, for a fee of 30 EUR.</p>
<h3>Stroller Transport with Wizz Air</h3>
<p>Stroller transport is free with Wizz Air. At check-in, you will receive a tag for it, and you can take it up to the stairs or door of the aircraft, where a crew member will take care of it.</p>
<p><strong>Additional Benefits When Traveling with Small Children</strong></p>
<ul>
<li>Fast security check</li>
<li>Option to bring packed food and drinks for the child</li>
<li>Additional small personal item on board (40 x 30 x 20 cm)</li>
</ul>
<h3>Animal Transport</h3>
<p>Wizz Air does not allow the transport of animals except for assistance dogs.</p>

Baggage with Wizz Air (dimensions, weight, prices)

Cestovní třídy

<p>Wizz Air offers only one travel class, which is economy. It is divided into three fare packages, within which certain services can be purchased more advantageously. These services are otherwise charged separately:</p>
<h3>Basic Service Package</h3>
<ul>
<li>small cabin bag for free (40 x 30 x 20 cm)</li>
<li>online check-in</li>
</ul>
<h3>Wizz Go</h3>
<ul>
<li>wheeled cabin bag (55 x 40 x 23 cm)</li>
<li>20 kg checked baggage</li>
<li>seat selection</li>
<li>airport / online check-in up to 30 days before departure</li>
<li>priority boarding</li>
<li>small cabin bag (40 x 30 x 20 cm)</li>
<li>priority check-in</li>
</ul>
<h3>Wizz Plus</h3>
<ul>
<li>wheeled cabin bag (55 x 40 x 23 cm)</li>
<li>32 kg checked baggage</li>
<li>small cabin bag (40 x 30 x 20 cm)</li>
<li>premium seat selection</li>
<li>airport / online check-in up to 30 days before departure</li>
<li>Wizz Flex</li>
<li>priority boarding</li>
<li>priority + automatic check-in</li>
<li>flight information</li>
</ul>

Travel Classes and Fare Tariffs at Wizz Air

Věrnostní program

<h3>Wizz Discount Club</h3>
<p>If you frequently use the services of this airline, it is definitely worth purchasing membership in their loyalty program, the Wizz Discount Club. A description of the loyalty program can be found below.</p>
<h3>Privilege Pass</h3>
<p>The Privilege Pass is more of an additional service rather than a loyalty program, which is beneficial for travelers who plan to fly very often. Annual membership requires a one-time fee of £173 (199 EUR). It includes priority boarding, seat selection, a wheeled cabin bag, and a small carry-on bag.</p>

Wizz Air Loyalty Program

Tipy jak ušetřit

<ul>
<li>Low-cost airlines may offer cheap flights, but they charge additional fees for all services beyond the ticket itself. If you really want to save money, travel light with only a small carry-on bag included in the ticket price. If possible, purchase tickets well in advance. The closer the departure date, the higher the likelihood that prices will increase.</li>
<li>Always purchase tickets in the currency of the country you are departing from. If you convert the amount to Czech crowns, you'll get a less favorable exchange rate, making the ticket more expensive. For example, when flying from Budapest to Kutaisi, Georgia, pay for the ticket in Hungarian forints (HUF).</li>
<li>If you're traveling with two or more people, it's usually worth buying a Wizz Discount Club membership with your first ticket purchase. The membership fee will "pay off" in the form of discounts on tickets from the first flight. You can enjoy the benefits of the discount club for a whole year from the payment of the fee. If you don't use them, nothing happens, and the membership automatically expires after a year.</li>
</ul>

The Best Tips to Save with Wizz Air

Cestování s dětmi

<h3>Traveling with Children Under 2 Years Old</h3>
<p>The ticket price for children under two years old is uniform for all flights, at 3.9£ (4.1 EUR). Such young children are expected to sit on an adult's lap, and in this case, the adult must reserve a window seat. Only one child under two years old can travel on an adult's lap. In the rear of the plane, there is a changing table available in the restroom. A car seat for a child under two years old can be brought on board only after purchasing an additional seat. To qualify for these rules, the child must be older than 14 days and younger than two years at the time of arrival/departure.</p>
<p>If you are traveling with small children, you need not worry. Wizz Air offers several benefits for passengers with small children. One of these is priority boarding for two adults traveling with a child under two years old. You can bring a collapsible stroller up to the aircraft door or stairs, and then the staff will store it in the aircraft's luggage compartment free of charge. It is recommended to visit the check-in counter with these checked items, where the staff will label them for free.</p>
<h3>Traveling with Children Under 14 Years Old</h3>
<p>Children under 14 years old do not receive any special discounts on ticket prices; they pay the same amount as adults. They are not allowed to travel without the accompaniment of an adult (over 16 years old) and are entitled to a free seat allocation when an adult reserves a seat. The adult must pay for the seat reservation, and any number of children traveling with them can have seats in rows 18-33 for free, so the family can sit together.</p>
<h3>Traveling with Teenagers</h3>
<p>Children aged 14 and 15 can travel unaccompanied, but they cannot be responsible for another child.</p>

Traveling with Children on Wizz Air

Jídlo na palubě

<p>Wizz Air offers its passengers in-flight catering services for an additional fee. During the flight, you can purchase hot and cold drinks, alcoholic beverages, fresh sandwiches, hot meals, or some light snacks from the Wizz Café. The price for a hot meal is around 8.7£ (10 EUR).</p>
<p>Onboard the aircraft, payment can be made by credit card (Visa, MasterCard) or in cash (euros, British pounds).</p>

Food on Board with Wizz Air

Služby během letu

<p>During the flight, you can take advantage of paid catering services through Wizz Café or purchase items from Wizz Boutique. Wizz Boutique offers travel accessories, gifts, and luxury goods. You can view the full range at <a rel="noopener" href="https://wizzair.com/en-gb/information-and-services/wizz-services/onboard-services" target="_blank">this link</a>.</p>
<p>You can pass the time by reading the in-flight magazine available in English, which is provided free of charge.</p>

In-flight Services with Wizz Air

Změna letenky

<p>If you want to change a flight or passenger names, you can do so by logging into your Wizz Air account. All changes must be completed no later than 3 hours before the scheduled departure. The fee for changing a name is 60 EUR per flight.</p>
<p>If you made a typo in the name, you can correct up to 3 characters for free. In case of swapping the first name and surname, contact the Wizz Air call center and request a free correction.</p>
<p>Fees for flight changes are charged in addition to the fare and their price varies depending on the number of days remaining until departure. You can find an overview of the change fees <a rel="noopener noreferrer" href="https://wizzair.com/en-gb/information-and-services/booking-information/change-your-booking" target="_blank">here</a>. If you purchase any additional services after check-in, you must check in again and generate a new boarding pass.</p>

Name Change on Wizz Air Ticket and Fees

Storno letenky

<p>If you need to cancel your ticket for any reason and wish to receive a refund for the canceled flight, you should be aware of cancellation fees. If you cancel the ticket less than 14 days before departure, you forfeit the right to a refund for purchased services. You can find the fee amounts <a rel="noopener" href="https://wizzair.com/en-gb/information-and-services/booking-information/change-booking" target="_blank">here</a>.</p>
<p>Expecting some changes? Then purchasing the Wizz Flex service is a good solution, allowing you to change the date, time, or route of your flight as many times as you need.</p>

Wizz Air Ticket Cancellation

Reklamace

<p>If you were dissatisfied with Wizz Air's services and wish to file a complaint, you need to fill out a special <a rel="noopener noreferrer" href="https://wizzair.com/en-gb/information-and-services/compliments-and-complaints/" target="_blank">complaint submission form</a>. You will receive a unique ID that you must reference in any further correspondence regarding your complaint.</p>
<p>Wizz Air should respond to you within 30 days at the latest, but in most cases, it takes longer.</p>
<h3>Delayed Flight with Wizz Air</h3>
<p>If your flight is delayed by more than 2 hours at the departure airport, you are entitled to free refreshments. Usually, the airline will issue you a voucher for a certain amount (depending on the length of the delay), which you can use directly at the airport. You are also entitled to two free phone calls.</p>
<p>If your flight is delayed by more than 3 hours, you are also entitled to financial compensation. The amount varies according to the distance between the two airports. Compensation is only applicable if the airline is responsible for the delay.</p>
<p>If your flight is rescheduled to the next day due to a significant delay, you are entitled to free hotel accommodation and transportation to/from the airport.</p>
<h3>Wizz Air and Canceled Flight</h3>
<p>If a flight is canceled by Wizz Air, <a rel="noopener" href="https://wizzair.com/en-gb/information-and-services/prices-and-discounts/refunds-and-compensation" target="_blank">you can find out here</a> whether you are entitled to compensation under European Parliament and Council Regulation No. 261/2004. This ranges from 250 to 600 EUR under the conditions that:</p>
<ul>
<li>The flight delay at the destination is more than 3 hours from the scheduled arrival time.</li>
<li>The flight cancellation is announced by the airline less than 14 days before the scheduled departure date.</li>
<li>The passenger was denied boarding.</li>
<li>Luggage was lost, etc.</li>
</ul>
<p>Besides the conditions themselves, it is also important to consider the reason for the delay/cancellation. You can submit a case for <strong>free assessment</strong> <a rel="noopener" href="/compensation" target="_blank">here</a>.</p>
<h3>Compensation for Canceled or Delayed Flight</h3>
<p>You must apply for compensation online through your Wizz Air account. The money for the canceled flight will be refunded in full. Alternatively, you can choose a refund in the form of credits (amounting to 120% of the original amount).</p>

Complaints and Compensation for Canceled or Delayed Flights with Wizz Air

Víte, že?

<p>Even though Wizz Air is now one of the largest airlines, the beginnings were not easy for the company at all. Just six months after its inception, the airline faced bankruptcy. In 2004, all 250 employees worked for three months without pay to save the company. And they succeeded.</p>

Interesting Facts About Wizz Air

Wizz air a rozmístění sedadel aneb nejlepší místa k sezení

<p>Club members can take advantage of premium discounts of at least <strong>10 EUR</strong> on ticket prices (for tickets priced over 19.99 EUR) and <strong>5 EUR</strong> for checked baggage (weighing 20 kg and 32 kg).</p>
<p>Standard membership, which is valid for one member and their travel companion, costs <strong>39.99 EUR</strong> annually. Group membership, which can be used by the member and up to five travel companions, is available for an annual fee of <strong>69.99 EUR</strong>.</p>
<p>A Wizz Air Club member must always be included in the same reservation as their travel companions, who would otherwise not be able to enjoy the same benefits and discounts.</p>
<h3>How to Purchase Membership</h3>
<p>When booking, you can choose whether to buy the ticket at the regular or club price. After clicking on the club price, the system will offer you the option to purchase membership.</p>

Wizz Discount Club

<p>If you do not select a specific seat (for a fee) during online check-in, Wizz Air will assign you a random seat based on availability. If you are traveling with companions, they may intentionally seat you at the opposite end of the plane.</p>
<p>Seats in the first row or by the emergency exits are usually charged at a higher rate. These are considered premium seats as they offer more legroom and therefore greater comfort.</p>
<h3>Wizz Air Standard Seats</h3>
<p><img title="Wizz Air seats" src="https://mlomlo-images.s3.eu-central-1.amazonaws.com/wizz_air_sedadla_1662835030953.jpg" alt="Wizz Air seats" width="1300" height="975" /></p>
<h3>Wizz Air and Seating for Passengers with Reduced Mobility</h3>
<p>If you require special assistance due to reduced mobility or a physical disability, inform the airline at least 48 hours before the scheduled departure time. Requests can be made when purchasing the ticket online, through the call center, or via email (specialassistance@wizzair.com).</p>
<p>Passengers with special needs cannot be seated in the first row or at the front of the plane. You will most likely be assigned a window seat. Onboard the Airbus A321, there are 36 seats available for persons with physical disabilities.</p>
<h3>Best Seats on Wizz Air When Traveling with Small Children</h3>
<p>From personal experience, we recommend seats primarily in the first row. They come with an extra charge, but you and your child will gain ample space.</p>