Ryanair

Were you dissatisfied with Ryanair's services? There are several ways to contact Ryanair. A reliable way to file a complaint is by filling out the online form, to which you should receive a response within ten working days.

You can also file a complaint via email: customerqueries@ryanair.com

Additionally, you can file a complaint by phone through the "customer service" line. It is available only in English at +44 1279358438 (Mon–Fri: 9:00–19:00, Sat: 9:00–18:00, Sun: 10:00–18:00). More information regarding complaints can be found on the website here.

If you are dealing with compensation for a flight delay, you need to fill out this online form and wait for the airline to contact you.

Delayed Flight with Ryanair

If there is a delay of 2 or more hours at the departure airport, you are entitled to free refreshments. Usually, the airline will issue you a voucher for a certain amount (depending on the length of the delay), which you can use directly at the airport.

If your flight is delayed by more than 3 hours, you are also entitled to financial compensation. The amount varies depending on the distance between the two airports. Compensation is only applicable if the delay is the airline's fault. If the airports are within 1500 km, you are entitled to compensation of 250 EUR.

Cancelled Flight with Ryanair

If the airline cancels the flight, you are entitled to a full refund (you must request it online) or a free change of flight to a new time/date.

Additionally, if the flight is canceled by the airline less than 14 days before departure, you may be entitled to financial compensation of up to 600 EUR under certain conditions. You can have your claim assessed by one of the online agencies specializing in aviation law.

Request for Compensation

If you are dealing with compensation for a delayed/canceled flight, you need to fill out this online form and wait for the airline to contact you.